Introduction to the Roundtable
Services Provided by Heavy Duty Consulting Corporation
Assistance for Repair Centers with Parts Department
Qualifications for Parts Distribution
Discussion on Rebate Programs
Challenges with Suppliers and Distributors
Planned Topics for Discussion
Building Trust with Customers
Challenges with Third Party Involvement
Ideal Customer Profiles
Dealing with Price Negotiations
Lowering Operations Costs
Tech Utilization and Quality Parts
Strategies for Inventory Management
Understanding Total Costs
Managing Cash Flow and Margins
Bulk Ordering and Channel Conflict
Importance of Sales Path for Bulk Orders
Considerations for Parts Margins and Commission
Challenges in Parts Identification
Evolution of Parts Catalogs
Aftermarket Manufacturing and Parts Identification
Demographic Shifts and the Future of Parts Identification
The Power of Historical Parts Installation Data
The Role of Repair Shops in Parts Identification
Selling Parts and Marketing Strategies
Understanding the Market for Parts Sales
Researching Market Opportunities
Benefits of Joining Buying Groups
Opportunities in Mergers and Acquisitions
The Importance of Shop Management Software
Success Story of Shop Acquisition
Upcoming Diesel Connect Event
Opportunity to Meet Jamie Irvine in Person
Advice for Newly Promoted Parts Manager
Conclusion and Podcast Plug