ADIRONDACK TRUCK REPAIR LLCYou Won't Regret This Purchase
Shop TypeTRUCK REPAIR
LocationNew York
From the get go, it's made the office staff & tech staff lives easier. There were many times we would reach out, say can you do this for us? It would make a world of difference. And it was done. Things take a little more time now, but that's to be expected with all the growth Fullbay has had in the last few years. Our customers love the customer portal. They joke, we are like a doctor's office.
The reports help tremendously with inventory, our financial planning & payroll.
We highly recommend Fullbay to anyone who may be on the fence. You won't regret the purchase.
We've been using Fullbay at our fleet management company, and it has truly been a game-changer. One of the standout features is the comprehensive reporting system. These reports have provided invaluable insights into our business operations, allowing us to understand key metrics and performance indicators while semlessly integrating with QuickBooks Online. With this data at our fingertips, we've been able to create and implement the most effective processes, which have significantly contributed to our growth.
I've always been a strong advocate for Fullbay because of its technician-centric design. Unlike many other software solutions that focus on impressing the office staff, Fullbay recognizes that it's the technicians who drive revenue. This software allows them to maximize their time turning wrenches, which is crucial for the success of any company.
KC Truck & Trailer RepairKeeps Your Customers Happy
Shop TypeTRUCK REPAIR
LocationFlorida
It tracks maintenance intervals, parts, labor cost, and equipment cost. It also offers features that is a must have in a shop enviroment such as labor times, maintenance manuals, and so much more. It allows your customer to be able to schedule repairs with you to streamline repairs and keep them up and running. This keeps your customers happy and makes equipment repair scheduling a breeze.
Twin Tier Fire and SafetyAbove and Beyond Our Expectations
Shop TypeEMERG. VEHICLE REPAIR
LocationPennsylvania
Our technicians can do service orders from start to finish without ever having to call the office about prices or what the customer has authorized us to do. They can create estimates and email them straight to the customer within a few clicks. All service orders are tracked, preventative maintenance is tracked for every vehicle in the fleets of fire apparatus that we take care of, and invoicing is easier than ever.
I have used Fullbay for the last 2 years and I have recommended it to over 10 shop owners. The features are set up to make our shop function at its highest productivity.
You can run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics. Fullbay support is great to work with... I reach out to support weekly with questions and they are very knowledgeable of the random things I'm looking for.
Fullbay is one of the best decisions I've made. The ease of use cut my office time drastically. I've worked with many systems out there that cost way more than Fullbay. I will take Fullbay over them any day. Great product and excellent customer support.
NEUDORF ENTERPRISES LLCDefinitely Worth The Investment
Shop TypeTRUCK REPAIR
LocationNEW MEXICO
Great software for any automative repair/service type business. Tracks employee productivity, repair status, individual ticket profit/loss, maintenance schedules, etc. By far the best program I've used, and I've been in the industry for over 30 years!!
I love how easy it is to learn. I also love how if you are hung up on something they have all the training videos at your fingertips to refer back to. My fullbay rep is also very responsive to any of my questions that I cant figure out on my own.
The invoices come out exactly as I want them. No questions from customers on how it's billed out. I highly suggest it for any one in the repair industry whether your in a shop or in the field.