Service Work Order Software For Diesel Repair Shop

EFFORTLESS SERVICE REQUESTS.

Do you want to offer the kind of repair and maintenance work that keeps customers coming back? Fullbay lets customers make requests through their own portal—and you can choose how you receive alerts for each one.

Get service requests directly in Fullbay through the Customer Portal, phone calls, email, and text messages

Set up pending repairs for tasks like preventive maintenance and DOT reminders

Receive emergency maintenance requests through Fullbay’s integration with FleetNet

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QUARTERBACK THE WORKFLOW.

Fullbay makes it easy to review real-time repair data and history for any vehicle you have in the shop. With necessary information at your fingertips, you can keep your service orders moving throughout the day.

Monitor repairs in realtime: status, notes, and pictures collected during the process are all kept in one place

Review up-to-the-minute technician stats to help speed up decisions like who to assign to what jobs

Inform techs when they’ve been assigned a new repair, when parts are ready to be priced, and much more to keep your entire crew aligned.

Automatically track technician labor hours within service orders for easy invoicing

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The Right Tools for Your Techs.

World-class repairs and happy customers all start from one place: properly equipped technicians. When you give your staff the tools they need to perform repairs, you open up a whole new world of productivity and revenue.

Cut down on repair time by providing access to labor time guides, wiring diagrams, and procedures right inside of the service order workflow

Bring inspection and diagnosis to a whole new level with the Fullbay workflow, expertly designed to make sure you never miss a repair need

Speed up multiple processes by leveraging global services and canned jobs for estimates and service orders

Keep Your Customers in the Loop.

If a repair is made and a customer isn’t around to see it, does it make a sound? Yes! Informed customers are happy customers, so make sure they know what’s going on as repairs proceed. Customers can:

View active repair statuses in their personalized portals to see exactly where their vehicles are in the process

Authorize preventive maintenance, estimates, parts, and additional repairs

Dive into detailed notes and images captured during the repair process

Pay invoices and review previous payments made within Fullbay as necessary

Let Our Customers Speak For Us.

Based on 200+ Reviews on

Fullbay went above and beyond our expectations. Our technicians can do service orders from start to finish without ever having to call the office about prices or what the customer has authorized us to do. They can create estimates and email them straight to the customer within a few clicks. All service orders are tracked, preventative maintenance is tracked for every vehicle in the fleets of fire apparatus that we take care of, and invoicing is easier than ever.

Brandi Lee Hillard

Fullbay makes it very easy to run our diesel shop. Managing parts purchases, customer service orders and inventory is simple with Fullbay. And their customer support is very helpful when needed. Highly recommend!

Chris Brunner

Fullbay went above and beyond our expectations. Our technicians can do service orders from start to finish without ever having to call the office about prices or what the customer has authorized us to do. They can create estimates and email them straight to the customer within a few clicks. All service orders are tracked, preventative maintenance is tracked for every vehicle in the fleets of fire apparatus that we take care of, and invoicing is easier than ever.

Brandi Lee Hillard

Fullbay went above and beyond our expectations. Our technicians can do service orders from start to finish without ever having to call the office about prices or what the customer has authorized us to do. They can create estimates and email them straight to the customer within a few clicks. All service orders are tracked, preventative maintenance is tracked for every vehicle in the fleets of fire apparatus that we take care of, and invoicing is easier than ever.

Brandi Lee Hillard

White-Glove Onboarding
& Training

Switching from one system to another can be challenging—but we’ve got you covered. Our dedicated reps and tailored onboarding and training system will help your entire team make the change.

HEAVY-DUTY PROTECTION

Uptime and security are essential to your shop’s operation. Fullbay has powerful security measures in place to ensure our platform is always up, running, and secure from potential threats.

INTEGRATIONS & PAYMENTS

Optimize your shop with labor time guides, service guides, wiring diagrams, and other industry-leading integrations. While enjoying a fully integrated payment processor.

FAQs

How does Fullbay’s service order software work?

Can technicians update service orders in real time?

Can Fullbay handle fleet maintenance service orders?

Does Fullbay integrate with parts suppliers?

How do customers receive updates on their service orders?

SERVICE WORK ORDER SOFTWARE.

EFFORTLESS SERVICE REQUESTS.

QUARTERBACK THE WORKFLOW.

The Right Tools for Your Techs.

Keep Your Customers in the Loop.

Let Our Customers Speak For Us.

WHAT YOU GET WHEN YOU’RE POWERED BY FULLBAY.

White-Glove Onboarding
& Training

HEAVY-DUTY PROTECTION

INTEGRATIONS & PAYMENTS

WANT FULLBAY TO POWER YOUR SHOP?

FAQs

SERVICE WORK ORDER SOFTWARE.

EFFORTLESS SERVICE REQUESTS.

QUARTERBACK THE WORKFLOW.

The Right Tools for Your Techs.

Keep Your Customers in the Loop.

Let Our Customers Speak For Us.

WHAT YOU GET WHEN YOU’RE POWERED BY FULLBAY.

White-Glove Onboarding & Training

HEAVY-DUTY PROTECTION

INTEGRATIONS & PAYMENTS

WANT FULLBAY TO POWER YOUR SHOP?

FAQs

White-Glove Onboarding
& Training