FULLBAY TERMS OF SERVICE

Last Modified: 01/17/24

Fullbay, Inc., a Delaware corporation dba Fullbay ("Fullbay", "we" or "our") is the provider of Fullbay's heavy-duty repair shop software and website services, and other Fullbay branded services and products that are sold via its website at http://fullbay.com/ or any Fullbay mobile application that references these Terms of Service (collectively, the "Service"). Your ("you", "your", or "Subscriber") use and access to the Service is governed by these Terms of Service, whether as a guest or registered user and creates a legally binding agreement between you and Fullbay.

THESE TERMS OF SERVICE GOVERN YOUR ACCESS AND USE OF THE SERVICE AND SUPERSEDE ALL PRIOR TERMS OF SERVICE OR AGREEMENTS BETWEEN YOU AND FULLBAY WITH RESPECT TO USE OF THE SERVICE.

BY ACCEPTING THESE TERMS OF SERVICE THROUGH USE OR ACCESS OF THE SERVICE, OR OTHERWISE ELECTRONICALLY INDICATING YOUR ACCEPTANCE, YOU AGREE TO THE TERMS AND CONDITIONS OF THESE TERMS OF SERVICE, AND OUR PRIVACY POLICY, WHICH POLICY IS INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE ENTERING INTO THESE TERMS OF SERVICE ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS OF SERVICE, IN WHICH CASE THE TERMS "YOU" OR "YOUR" REFERS TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, YOU MUST NOT ACCEPT THESE TERMS OF SERVICE AND MAY NOT USE OR ACCESS THE SERVICE. IF YOU DO NOT AGREE WITH THESE TERMS OF SERVICE OR THE PRIVACY POLICY, YOU MUST NOT ACCEPT THESE TERMS OF SERVICE AND MAY NOT USE OR ACCESS THE SERVICE.

WE MAY REVISE AND UPDATE THESE TERMS OF SERVICE FROM TIME TO TIME IN OUR SOLE DISCRETION. ALL CHANGES ARE EFFECTIVE IMMEDIATELY WHEN WE POST THEM AND APPLY TO ALL SUBSEQUENT ACCESS TO AND USE OF THE SERVICE.

THE SERVICE

Subscriber will receive access to and use of the Service pursuant to these Terms of Service during Subscriber's subscription term. Such access and use is limited to Subscriber's internal use. Subscriber is responsible for all acts and omissions of its authorized users, and any act or omission by an authorized user that would constitute a breach of these Terms of Service if taken by Subscriber will be deemed a breach of these Terms of Service by Subscriber. Subscriber shall use reasonable efforts to make all authorized users aware of these Terms of Service as applicable to such authorized user's use of the Service and shall cause its authorized users to comply with such provisions.

Fullbay, from time to time, may modify or upgrade the Service or certain components of the Service including, but not limited to, the hardware, software, features or environment associated with the Service. In addition, Fullbay may (i) change the third-party services that are integrated with or ancillary to the Service at any time, (ii) change the providers of such third-party services at any time, (iii) integrate new third-party services into the Service at any time or (iv) remove third-party services that are integrated into the Service at any time, in each case without Subscriber's consent, provided that if Fullbay removes a third-party service for which Subscriber has made a prepayment to Fullbay then Fullbay will promptly refund Subscriber for such prepayment after removal of the third-party service. Fullbay reserves the right to discontinue offering the Service in its sole discretion without any liability.

We may update the information and content on the Service from time to time, but we do not warrant that the information and content within the Service is complete or up to date. Any information or content on the Service may be out of date at any given time.

Before Subscriber can access or use the primary functionality of the Service, Subscriber will be asked to provide certain registration details. It is a condition of your use of the Service that all the information and content you provide to Fullbay is correct, current, and complete. You agree that all information and content you provide to Fullbay to register for the Service or otherwise is governed by our Privacy Policy, and you consent to all actions we take with respect to your information and content consistent with our Privacy Policy.

The Service is offered and available to users who are 18 years of age or older. You must not access or use the Service if you are under 18 years old.

Subscriber's account and right to access the Service cannot be sold, assigned or transferred to any other person without the prior written consent of Fullbay. Subscriber may not assign any of its rights or obligations (in whole or in part) under these Terms of Service without the prior written consent of Fullbay. Any fees or other amounts owing to Fullbay by Subscriber must be paid before Subscriber's account and right to access the Service is sold, assigned or transferred to any other person.

PAYMENT TERMS

In consideration of the Service, Subscriber will pay Fullbay the fees and charges set forth in the "Subscription Info" section of the "Configuration" page of your user account as determined by the number of logins, the type of such logins, the number of shops, the website services to be provided and any other factors set forth therein. All monthly fees are due and payable in advance. Fullbay may change the fees and charges for the Service from time to time upon at least 15 days' prior notice to Subscriber and Subscriber's continued use of the Service after any such change will constitute acceptance of the new fees and charges. For monthly Subscribers, changes will be implemented at the beginning of the next month. For annual or multi-year Subscribers, changes will be implemented at the start of the next annual or multi-year term. All fees and charges are billed monthly, are due via credit card or ACH auto payment and are not refundable. Any initial setup fee or professional services fee must be paid by Subscriber before Fullbay is obligated to perform such setup or professional services.

If Subscriber desires to add additional logins in the future, each additional login will be billed at the same rate as the current logins. The cost for an additional login added in the middle of a month will be pro-rated to a daily rate for such month.

Payment/ACH Authorization

By accepting these Terms of Service and providing your payment details to Fullbay, you authorize Fullbay to charge your provided credit card or debit your bank account through Automated Clearing House (ACH) for fees as they become due each month. These charges will cover the cost of the Service, as well as any initial setup fee or professional services fee. You acknowledge and agree that all payments will be made in U.S. dollars and that all payments are non-refundable.

Taxes and Payment Default

Subscriber is expressly responsible for the payment of all sales, use, value-added, consumption, and other similar taxes that may be applicable or arise in connection with use of the Service. This includes but is not limited to taxes in Subscriber's local jurisdiction.

If a credit card charge fails, Subscriber agrees to resolve the situation within three calendar days. If the situation is not resolved within three calendar days, Subscriber acknowledges and agrees that a $50 credit card failure fee will be charged to Subscriber's account, and Subscriber's access to the Service will be terminated following 30 calendar days of non-payment. The Service may be reactivated by Subscriber within 60 calendar days of termination upon payment of all outstanding fees. For annual or multi-year Subscribers, monthly charges remain due throughout the subscription term, even if the Service is terminated for non-payment. Subscriber is not entitled to an extension of the subscription term as a result of any suspension of the Service for non-payment. Subscriber further agrees to pay Fullbay all costs and expenses, including reasonable attorney's fees and costs of collection, incurred by Fullbay in enforcing the terms of these Terms of Service.

TERM AND TERMINATION

Monthly Subscription

If you have chosen a monthly subscription, your subscription commences as of the date of acceptance of these Terms of Service and will continue and automatically renew each calendar month thereafter unless either party gives written notice to the other party of termination of Subscriber's subscription for convenience at least 30 days prior to the termination date or Subscriber's subscription is otherwise terminated in accordance with these Terms of Service. If a party gives written notice of termination for convenience, Subscriber's subscription will end on the last day of the calendar month in which the termination date occurs.

Annual/Multi-year Subscription

If you have chosen an annual or multi-year subscription, your subscription commences as of the date of acceptance of these Terms of Service and will continue until the end of your annual or multi-year subscription term, unless your Subscription is terminated earlier in accordance with these Terms of Service. At the end of your subscription term, your subscription will automatically renew for successive annual periods, unless either party gives written notice to the other party of non-renewal at least 30 days prior to the end of your then-current subscription term.

Suspension and Termination

Fullbay reserves the right to suspend or terminate your subscription or stop your usage of any aspect of the Service without prior notification if we determine in our sole discretion that (i) Subscriber has breached these Terms of Service, (ii) there is a threat or attack on any of the Fullbay Property; (iii) Subscriber's or any authorized user's use of the Fullbay Property disrupts or poses a security risk to the Fullbay Property or to any other customer or vendor of Fullbay; (iv) Subscriber, or any authorized user, is using the Fullbay Property for fraudulent or illegal activities; (v) subject to applicable law, Subscriber has ceased to continue its business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of its assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution, or similar proceeding; (vi) Fullbay's provision of the Services to Subscriber or any authorized user is prohibited by applicable law; or (vii) any vendor of Fullbay has suspended or terminated Fullbay's access to or use of any third-party services or products required to enable Subscriber to access the Services. Fullbay will not be responsible for any liability for any damages resulting from such suspension or termination.

Upon termination of these Terms of Service for any reason, you must pay all fees due through the end of your subscription term. If you have an annual or multi-year subscription, and the Service is suspended or terminated before the end of your subscription term, you must continue to pay all fees for the remainder of your subscription term, unless such suspension or termination is due to any of the events described in subparts (ii) or (vii) in the preceding paragraph.

You will have a period of 60 calendar days from the date your subscription is terminated to download and remove any information or content within the Service that you own. After this period, Fullbay may dispose of such information and content without any further obligations to you.

Any provision of these Terms of Service that must survive to give effect to the purpose and intent of these Terms of Service will survive termination of Subscriber's subscription, including without limitation the following provisions: Term and Termination, Limited Warranties, Confidentiality, Security, Proprietary Rights, Third Party Dealings, Disclaimers and Limitations, Ownership of Data, Governing Law and Venue and General Provisions.

CONDUCT OF USERS

The Service may be used only by Subscriber and its authorized users in accordance with these Terms of Service and the rules and guidelines set forth on Schedule A ("Rules"). Subscriber is solely responsible for its and its users' compliance with the Rules. Any violation of the Rules by Subscriber or any of Subscriber's users will be a material breach of these Terms of Service. Fullbay may amend or supplement the Rules from time to time, and any amended or supplemented Rules shall be posted by hyperlink to the login page for the Service, which posting shall be deemed reasonable and adequate notice to Subscriber and its authorized users of the amended or supplemented Rules and which posting will bind Subscriber and its users to the Rules as amended or supplemented.

Subscriber and its users shall fully comply with all applicable laws which govern Subscriber's use of the Service.

WEBSITE SERVICES

Fullbay may provide professional website creation as part of its service offerings. However, Fullbay does not provide legal advice or make recommendations regarding any laws or requirements applicable to your website or the users of your website ("End Users").

Subscriber represents and warrants that Subscriber owns all right, title and interest in and to, and will continue to own or otherwise possess all necessary consents, licenses, or authority to any information or content uploaded or provided by Subscriber or otherwise made available to Fullbay by Subscriber or its representatives for Subscriber's website ("User Content"), including without limitation, any designs, images, animations, videos, audio files, fonts, logos and any other materials.

Notwithstanding anything to the contrary in these Terms of Service, Fullbay shall under no circumstances be regarded as a "publisher" or "endorser" of any User Content. Fullbay expressly disclaims any liability or responsibility for the accuracy, legality, appropriateness, or copyright compliance of any User Content or other material that is uploaded, posted, published, or made available by Subscriber, any of Subscriber's users, any End User, or any other party for use with Subscriber's website.

Subscriber assumes full and exclusive responsibility for all data that is gathered, processed, or stored through its website, including any website created by Fullbay on Subscriber's behalf. This includes how such data is utilized and disseminated. Subscriber commits to maintaining a privacy policy that is in full compliance with all relevant and applicable laws, regulations, and industry standards. This privacy policy must accurately depict the data collection, usage, storage, and sharing practices on Subscriber's website. Subscriber acknowledges that any failure to adhere to these requirements may result in termination or suspension of the Service or otherwise result in legal consequences under applicable data protection and privacy laws.

LIMITED WARRANTIES

Fullbay warrants to Subscriber that the Service will perform in material compliance with these Terms of Service. Subscriber shall notify Fullbay in writing within 30 days after becoming aware of the Service's failure to perform in accordance with the foregoing warranties. If Subscriber does not provide timely written notice to Fullbay, the Service will be deemed to have complied with such warranties. Fullbay does not make any representations or guarantees regarding uptime or availability of the Service.

THE FOLLOWING ARE THE PARTIES' RESPECTIVE SOLE AND EXCLUSIVE OBLIGATIONS, AND SOLE AND EXCLUSIVE REMEDIES, WITH RESPECT TO ANY ACTION FOR BREACH OF THE LIMITED WARRANTIES UNDER THIS AGREEMENT.

Subscriber's sole remedy for the Service's non-conformance with the limited warranties under these Terms of Service, as determined in Fullbay's sole discretion, shall be: (i) the re-performance of any deficient Service at Fullbay's expense or (ii) in the case of an interruption to the Service that causes the Service to be unavailable, provide Subscriber with a credit equivalent to the charge for the period of interruption.

The foregoing warranties shall not apply to performance issues or defects in the Service that resulted from factors outside of Fullbay's reasonable control; that resulted from any actions or inactions of Subscriber or its users; or that resulted from Subscriber's systems, environment or equipment or any third parties' systems, environment or equipment not within the control of Fullbay.

Fullbay does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website within the Service or featured in any banner or other advertising.

CONFIDENTIALITY

All proprietary and confidential information and materials ("Confidential Information") of either party will be held in confidence by the other party. Confidential Information will include, without limitation, information relating to a party's business and marketing plans and processes, rates, fees and other terms of pricing of the Service, customers, software, hardware and technology, or quality of performance of the Service. Confidential Information will not include information (i) already known or independently developed by the recipient, (ii) in the public domain through no wrongful act of the recipient, or (iii) received by the recipient from a third party who was authorized to disclose it. Neither party will use (for itself or for any third party) or disclose, nor permit any other person or entity under its control to use or disclose any Confidential Information, except (A) to employees, agents, third party contractors, or representatives of the recipient who have a "need to know" the information and are subject to an obligation of confidentiality to the disclosing party at least as restrictive as the restrictions contained in this Confidentiality section, (B) if required by law or legal process, (C) to enforce these Terms of Service (including the Rules), (D) to respond to claims that any content violates the rights of third parties, or (E) to protect the rights, property, or personal safety of others. Each party will promptly notify the other party if it receives a request for the other party's Confidential Information (unless notice is prohibited by law), will reasonably cooperate with the other party's efforts to seek protection from disclosure and disclose only that portion of Confidential Information required under applicable law. Upon termination of Subscriber's subscription, the provisions of this Confidentiality section will survive for a period of three years from the termination date, and each party will, at the other party's request, either return to the other party all Confidential Information of the other party in its possession or control or destroy such Confidential Information with certification to the other party stating that such Confidential Information has been destroyed. For the avoidance of doubt, as described above, Fullbay may destroy the Confidential Information of Subscriber if Subscriber does not download and remove such Confidential Information within 60 calendar days after the date Subscriber's subscription is terminated.

SECURITY

Subscriber agrees to keep secure and confidential any usernames Fullbay issued to Subscriber and its authorized users, and any passwords (whether issued by Fullbay to Subscriber or created by Subscriber). Any use of Subscriber's username(s) and/or password(s) or the username(s) and password(s) of Subscriber's authorized users shall be deemed as authorized by Subscriber and Subscriber shall remain solely liable for all actions thereunder unless Subscriber provides advance written notice to Fullbay that such username(s) and/or password(s) have been compromised. Subscriber agrees to immediately notify Fullbay in writing of any unauthorized use of such username(s) or password(s).

Fullbay will use commercially reasonable measures to safeguard the security of the Service. However, Fullbay does not warrant or guarantee the absolute security or integrity of the Service, nor the content, information, or data transmitted through or housed within any part of the Service.

PROPRIETARY RIGHTS

The Service and its entire contents, features, and functionality, including but not limited: (i) the content contained in or presented through the Service (including, without limitation, text, displays, images, audio music, sound, photographs, graphics, video, page layout, editorial content and the design, selection, and arrangement thereof); (ii) the software, hardware, files, processes, systems, databases and tools used or provided to Subscriber; (iii) other tangible and intangible personal property relating to the Service; and (iv) the trade names, trademarks, service marks, copyrights, patents, inventions, trade secrets, know-how and other intellectual property rights relating to the foregoing (sections (i), (ii), (iii), and (iv) in this Proprietary Rights section shall collectively be referred to as "Fullbay Property") are owned by Fullbay, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Fullbay reserves all rights not expressly granted to Subscriber in these Terms of Service. Except for the limited rights and licenses expressly granted under these Terms of Service, nothing in these Terms of Service grants, by implication, waiver, estoppel, or otherwise, to Subscriber or any third party any intellectual property rights or other right, title, or interest in or to the Fullbay Property.

Subscriber is strictly forbidden from publishing, distributing through the Internet or any other public computer-based information system, creating derivative works (including translating), transferring, selling, leasing, licensing, or otherwise making available any Fullbay Property to any unauthorized party.

Subscriber is granted the right to use that portion, and only that portion, of Fullbay Property that is contemplated in these Terms of Service. Subscriber will not copy, revise, alter, modify, decompile, reverse engineer, assemble, or attempt to discover, nor sell, assign, sublicense, encumber, or otherwise transfer any interest in any Fullbay Property, including, without limitation, any object code, source code, or underlying processes or algorithms contained therein, and Subscriber will not permit any person or entity to commit or engage in such activities or conduct. Subscriber acknowledges and agrees that any infringement or breach of the provisions in this Proprietary Rights section would significantly damage Fullbay's business operations and threaten its viability as a business entity.

In the event of a breach or threatened breach by Subscriber of any provisions of this Proprietary Rights section, Fullbay shall be entitled to seek, in addition to any other rights and remedies available to it at law or in equity, injunctive or other equitable relief to prevent or restrain such breach or threatened breach, without the necessity of proving actual damages or posting a bond. Subscriber acknowledges and agrees that any such breach or threatened breach would cause irreparable harm to Fullbay and that monetary damages would not provide an adequate remedy.

THIRD PARTY DEALINGS

If Subscriber acquires goods or services from a third party, regardless of whether the goods or services are used as part of the Service or acquired through a feature of the Service, Subscriber agrees that its business dealings with such third party are solely between Subscriber and such third party. Any and all use of such third-party goods or services shall be done solely at Subscriber's own risk and responsibility and may be subject to such legal and financial terms which govern such third-party goods or services, which Subscriber is encouraged to review before engaging with any third party. Fullbay has no liability to Subscriber or such third party arising from Subscriber's relationship with such third party, or the goods or services acquired by Subscriber from such third party. Subscriber is responsible for paying such third party for the goods and services Subscriber acquires from such third party. In addition, Fullbay has no liability arising from any complaints or claims Subscriber may have concerning any defects in goods or services that Subscriber acquires from such third party or such third party's failure to perform its obligations to Subscriber.

Links to third-party websites or resources may be provided by Fullbay or third parties as part of the Service. Subscriber agrees that Fullbay has no control over such websites or resources and is not responsible in any way for such websites or resources including without limitation any content, advertising, products or material on or available from such websites or resources.

If Fullbay provides Subscriber website creation services, Fullbay may, at any time and at its sole discretion, suspend, disable access to or remove from Subscriber's website any third-party services without any liability to Subscriber or to any End Users.

DISCLAIMERS AND LIMITATIONS

SUBJECT TO THE LIMITED WARRANTIES SET FORTH IN THE LIMITED WARRANTIES SECTION, SUBSCRIBER'S USE OF THE SERVICE AND ANY EQUIPMENT, SOFTWARE AND HARDWARE PROVIDED IN CONNECTION WITH THE SERVICE IS ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS OTHERWISE PROVIDED HEREIN, FULLBAY DOES NOT MAKE, AND HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND OR NATURE WITH RESPECT TO THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE.

NEITHER FULLBAY NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICE, REPRESENTS OR WARRANTS THAT THE SERVICE WILL BE TIMELY, UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS OR OTHER PROPERTY THAT ARE USED IN PROVIDING THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FULLBAY SHALL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY INACCURACY, ILLEGALITY, AND/OR INAPPROPRIATENESS OF ANY USER CONTENT OR OTHER CONTENT PROVIDED THROUGH THE SERVICE, ANY DAMAGE, DESTRUCTION OR CORRUPTION OF ANY CONTENT OR OTHER DATA BY THE SERVICE, OR ANY USE OR MISUSE OF, OR INABILITY TO USE, THE SERVICE BY ANY PERSON OR ENTITY.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL FULLBAY OR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, DIMUNITION IN VALUE, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF FULLBAY HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH LOSSES) ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE. FULLBAY'S MAXIMUM LIABILITY FOR ANY CLAIM ARISING OUT OF THIS AGREEMENT OR THE SERVICE WILL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY PAID BY SUBSCRIBER TO FULLBAY UNDER THIS AGREEMENT FOR THE 12-MONTH PERIOD IMMEDIATELY PRIOR TO WHEN ANY CLAIM OR CAUSE OF ACTION AROSE.

SUBSCRIBER ACKNOWLEDGES AND AGREES THAT ANY CLAIM OR CAUSE OF ACTION WHICH SUBSCRIBER MAY HAVE ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES, OR THE CLAIM OR CAUSE OF ACTION WILL FOREVER BE BARRED.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Fullbay will not be liable for failure or delay in performing the Service or other obligations under these Terms of Service if the failure or delay is due to circumstances beyond Fullbay's control including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, pandemic, epidemic, strike or other labor disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunication or third party services (including DNS propagation), failure of third party software or hardware, or inability to obtain raw materials, supplies, or power used in equipment needed for the provision of the Service.

Some features of the Service may provide suggested contractual language or sample agreements for use in estimates, invoices, and other correspondence or agreements between Subscriber and its customers. Fullbay, however, does not guarantee the enforceability or effectiveness of such contractual language or sample agreements. Subscriber acknowledges and agrees that all suggested contractual language and sample agreements are provided solely for Subscriber's information and convenience. It is Subscriber's responsibility to consult with Subscriber's own legal counsel to determine the suitability and legality of such contractual language and sample agreements in the context of Subscriber's business operations and to modify the same as the context of Subscriber's business requires and as advised by Subscriber's own legal counsel.

OWNERSHIP OF DATA

Subscriber understands that the technical processing and transmission of Subscriber Data and other data is necessary to Subscriber's use of the Service and Subscriber's use of certain third-party services that are integrated with or otherwise available through or in connection with Subscriber's use of the Service. As between Fullbay and Subscriber, Subscriber owns all right, title, and interest, including all intellectual property rights, in and to, information, data, and other content, that is submitted, posted, or otherwise transmitted by or on behalf of Subscriber or Subscriber's user through the Service (the "Subscriber Data") other than Resultant Data, and hereby grants to Fullbay a non-exclusive, royalty-free, worldwide license to reproduce, distribute, and otherwise use, review and display the Subscriber Data and perform all acts with respect to the Subscriber Data as may be necessary for Fullbay to (i) provide the Service to Subscriber and other subscribers to the Service or (ii) analyze Subscriber's use of the Service or third-party services that are integrated with or otherwise available through or in connection with Subscriber's use of the Service. Subscriber also agrees that Fullbay may (iii) make Resultant Data publicly available in compliance with applicable law and (iv) use Resultant Data to the extent and in the manner permitted under applicable law. As between Subscriber and Fullbay, Fullbay owns all right, title, and interest in the Resultant Data and all intellectual property rights therein belong to and are retained solely by Fullbay. Subscriber acknowledges and agrees that Fullbay may compile Resultant Data based on the Subscriber Data. For purposes of these Terms of Service, "Resultant Data" means data and information related to or derived from Subscriber's use of the Service, the Subscriber Data or Fullbay's support of the Service, in each case that is used by Fullbay in an aggregate and anonymized manner, including without limitation, to compile statistical and performance information related to the provision and operation of the Service. Subscriber consents to Fullbay sharing the Subscriber Data with the providers of any third-party services that are integrated with or otherwise available through or in connection with Subscriber's use of the Service as necessary to make such third-party services available to Subscriber.

Subscriber understands that Subscriber or Fullbay may be transmitting data over the Internet, and over various networks, only part of which may be owned and/or operated by Fullbay. Subscriber agrees that Fullbay is not responsible for any portions of Subscriber Data or other data that are lost, altered, intercepted or stored without authorization during the transmission of data across networks not owned and/or operated by Fullbay.

Fullbay acknowledges and agrees that all documents provided by Subscriber are the exclusive property of Subscriber. Fullbay is committed to reasonably safeguarding Subscriber's rights and interests in these documents. Under no circumstances will Fullbay challenge or dispute the authenticity or ownership of such documents, and nothing in these Terms of Service shall be construed to diminish Subscriber's property rights in these documents. At any point during these Terms of Service, or upon its termination, Subscriber may request a copy of Subscriber's documents, and Fullbay will provide the same, subject to reasonable fees payable by Subscriber to Fullbay. Upon termination of Subscriber's subscription, Fullbay will cease to use or disclose any Subscriber documents.

Subscriber agrees that if Subscriber sends or transmits any communications or materials to Fullbay suggesting or recommending changes to the Service based on Subscriber's experiences, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), Fullbay is free to use such Feedback without any other limitation or conditions. Subscriber hereby assigns to Fullbay on Subscriber's behalf, and on behalf of its employees, contractors and/or agents, all right, title, and interest in, and Fullbay is free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although Fullbay is not required to use any Feedback.

DISPUTES

Account Ownership Dispute

In the event of a dispute over ownership of Subscriber's account or user access or permissions associated with Subscriber's account, Fullbay will take instruction from Subscriber's governing body (e.g., board of directors, board of managers, managing member, managing partner) regarding how such dispute should be resolved. If Fullbay, in its sole discretion, is not satisfied that a purported governing body of Subscriber or the instructions of such governing body are legitimate, then Fullbay may either (i) terminate Subscriber's subscription and refund any prepaid subscription amount via a credit back to Subscriber's original payment method or (ii) suspend Subscriber's access to the Service until such time as Fullbay either receives joint written instructions from all parties involved in the dispute as to how such dispute should be resolved or a court order directing Fullbay as to the actions that Fullbay must take with respect to the dispute. All monthly fees will continue to be charged and will be due and payable during such time as Subscriber's account may be suspended during any such dispute.

To the maximum extent permitted under applicable law, Fullbay disclaims all liability related to or arising from any dispute over ownership of Subscriber's account or user access or permissions associated with Subscriber's account. Subscriber agrees to indemnify and hold Fullbay harmless from any claims, damages, or losses resulting from such a dispute.

End User or Subscriber Dispute; Payments Dispute

Fullbay explicitly disclaims all liability related to any claims, damages or losses associated with any disputes that may arise between Subscriber and its End Users, customers, or any other third parties with respect to the Service. This includes, but is not limited to, disputes concerning payments, services, products, conduct, or any other matter, including payment disputes between Subscriber and its customers or payment processors based on payments processed by Subscriber through the Fullbay Payments feature in the Service.

Subscriber acknowledges and agrees that Fullbay's role is solely that of a service provider and does not involve mediating, arbitrating, or resolving any disputes between Subscriber and its End Users, customers, or third parties such as payment processors. Subscriber is solely responsible for managing and resolving any such disputes. Fullbay is not responsible or liable for any decisions made, actions taken, or outcomes of such disputes.

Payment Dispute

Subscriber must promptly notify Fullbay in writing of any dispute regarding the fees owed by Subscriber to Fullbay within 30 days of the applicable charge, including detailed information about the nature of the dispute and the reason for the disagreement. Upon receiving the written dispute notification, Fullbay will investigate the matter internally. Subscriber agrees to cooperate fully with Fullbay during this investigation and to provide any additional information or documentation that Fullbay may request. If Fullbay determines there is an overpayment by Subscriber, Fullbay will issue a credit in the amount of the overage on the next monthly invoice or otherwise issue a refund to Subscriber, as determined in Fullbay's sole discretion. Subscriber remains responsible for making all payments to Fullbay in a timely manner during any payment dispute.

INDEMNIFICATION

Subscriber agrees to indemnify, defend and hold harmless Fullbay and its parents, subsidiaries and affiliates, along with their respective directors, officers, shareholders, employees, agents, contractors, content providers, service providers and representatives, from any and all claims (whether actual or threatened), demands, obligations, losses, liabilities, settlements and expenses (including without limitation, consequential damages, incidental damages, special damages, disbursements, attorneys' fees, investigation costs, and costs of defense and collections) arising from or relating to (i) any actual or threatened claim, suit, action, proceeding, third-party discovery demand, governmental investigation, or enforcement action based upon or arising out of the acts or omissions of Subscriber or its users in connection with any use of the Service; (ii) the breach of any provision of these Terms of Service; and (iii) any User Content or other content posted or transmitted by any person or entity associated with or authorized by Subscriber (other than Fullbay) through the use of the Service

Fullbay reserves the right, at Subscriber's expense, to assume the exclusive defense and control of any matter in which Fullbay is or may be entitled to indemnification by Subscriber under this paragraph. In addition, Subscriber will be liable to Fullbay for any costs and attorneys' fees that Fullbay incurs to successfully establish or enforce its right to indemnification under this paragraph.

NOTICES AND STATEMENTS

Except as otherwise specifically provided in these Terms of Service, all notices and statements may be sent by Fullbay to Subscriber via email or overnight delivery to the email address or delivery address provided by Subscriber to Fullbay when registering for the Service. For overnight deliveries, notices and statements will be deemed to be received upon personal delivery. For email deliveries, notices and statements will be deemed to be received upon transmission. Notices to Fullbay may be sent to the following:

Fullbay, Inc.
515 E Grant St
Phoenix, AZ 85004
Email: info@fullbay.com

SUBSCRIBER EXPRESSLY CONSENTS TO RECEIVE TELEPHONE CALLS, FAXES AND EMAILS FROM FULLBAY OR ANY OF FULLBAY'S EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES IN ANY WAY ARISING FROM THIS AGREEMENT OR THE SERVICES.

DISPUTE RESOLUTION, GOVERNING LAW AND VENUE

These Terms of Service is entered into in the state of Arizona. These Terms of Service and any rights, remedies, or obligations provided for in these Terms of Service shall be construed and enforced in accordance with the laws of the state of Arizona without regard to the conflict provisions thereof. All disputes that in any way arise out of or bear any relationship with these Terms of Service shall be instituted in a state or federal court in Maricopa County, Arizona, and each party hereby submits to the exclusive personal jurisdiction of such courts and waives any defense relating to venue or forum non convenience.

At Fullbay's sole discretion, Fullbay may require you to submit any disputes arising from these Terms of Service or use of the Service, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Arizona law.

Subscriber will pay Fullbay all costs and expenses, including reasonable attorney's fees, incurred by Fullbay in enforcing any of the terms, conditions and provisions in these Terms of Service.

GENERAL PROVISIONS

These Terms of Service, together with any forms completed by Subscriber in registering for the Service or ordering individual features of the Service, constitute a single, integrated, written contract expressing the entire understanding and agreement between and among the parties with respect to the subject matter of these Terms of Service, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. Neither party has relied on any statement, representation, warranty, or agreement of the other party or of any other person on such party's behalf, that are not set forth in these Terms of Service. If a court of competent jurisdiction determines that any provision of these Terms of Service is invalid, unenforceable or void for any reason whatsoever, such provision shall be severed from the remaining provisions of these Terms of Service and shall not affect the validity or enforceability of any remaining provisions of these Terms of Service. These Terms of Service may be amended or supplemented by Fullbay in its sole and absolute discretion. Any such amendments or supplements will be effective immediately upon Fullbay's posting of the same by hyperlink to the login page for the Service, which posting shall be deemed reasonable and adequate notice to Subscriber and its users of the amended or supplemented Terms of Service and which posting will bind Subscriber and its users to these Terms of Service as amended or supplemented. Subscriber's continued use of the Service thereafter shall be deemed to be consent to and acceptance of these Terms of Service as amended or supplemented. If you do not agree to any amendment or supplement to these Terms of Service, your sole remedy is to cease using and accessing the Service. No waiver of any breach or failure or delay in exercising any right, power or remedy of any provision of these Terms of Service shall constitute a waiver of the same or any other provision hereof with respect to prior, concurrent or subsequent occurrences. No waiver of any provision of these Terms of Service shall be effective unless made in writing and signed by an authorized representative of the party against whom such waiver is sought. Titles and headings are included solely for convenient reference and are not part of these Terms of Service. These Terms of Service shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. Subject to the express exclusions and limitations set forth in these Terms of Service, all remedies set forth in these Terms of Service are cumulative and in addition to and not in lieu of any other remedies of any party at law or in equity. No person or entity is intended to be a third-party beneficiary of any provision of these Terms of Service. The parties represent and warrant that they have full authority to enter into and deliver these Terms of Service and to perform their obligations under these Terms of Service, and that the person who accepts these Terms of Service is duly authorized to enter into these Terms of Service on behalf of the party whom they represent.

SCHEDULE A - RULES AND REGULATIONS

These Rules supplement and form part of these Terms of Service. Unless they are defined differently in this Schedule A, all capitalized terms in these Rules have the meanings set forth in the main body of these Terms of Service.

These Rules are intended to explain the obligations of Subscriber and other users of the Service as to their conduct while using the Service. Subscriber is responsible for compliance with these Rules by all of Subscriber's authorized users of the Service. Failure of any such user to comply with these Rules is a material breach of these Terms of Service and may result in, among other things, the termination of Subscriber's access to the Service or termination of Subscriber's subscription to the Service.

Restricted Use

Subscriber and its users and End Users shall not upload, transmit or post any material, or engage in any other use of the Service that: (i) violates, or otherwise promotes, endorses, or assists in violation of, any federal, state, or local or international law, rule or regulation; (ii) disparages, defames or libels any other person or entity, or is otherwise obscene, profane, vulgar, threatening, abusive, or inaccurate, as determined by Fullbay; (iii) infringes or violates the rights of any other person or entity, including without limitation, any intellectual property or privacy rights; (iv) otherwise could impose civil or criminal liability; (v) impersonates or attempts to impersonate Fullbay, a Fullbay employee, another user, or any other person or entity; or (vi) otherwise restricts or inhibits anyone's use or enjoyment of the Service, which, as determined by Fullbay, may harm Fullbay, users of the Service, or otherwise exposes Fullbay to liability. Fullbay reserves the right to notify any governmental entity, law enforcement authority, or any other party that it deems appropriate in its sole discretion, of any such activity.

TCPA, CAN-SPAM ETC.

Without limiting the generality of the Restricted Use section above, Subscriber and its users shall at all times comply with the Telephone Consumer Protection Act, the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003, the Federal Trade Commission's Telemarketing Sales Rule, and all other laws, rules and regulations concerning privacy, telemarketing, and Internet marketing when using the Service.

Unauthorized Access

Subscriber, and its users and End Users, will not: (i) use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service without the prior written consent of Fullbay; (ii) use any device, software, or routine that interferes with the proper working of the Service; (iii) introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (iv) attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service; or (v) use or access the Service to collect any market research that may benefit a competing business or be used for any other competitive purposes.

Each of Subscriber and any of its users, must register and maintain a valid email address with Fullbay in order to receive system notifications.

Use and Data Storage

Fullbay may establish and change from time-to-time general practices and limits on the use of the Service, the amount of central processing unit (CPU) processing, bandwidth and disk usage, and levels of activity. Fullbay will use commercially reasonable efforts to provide all Subscribers with advance notice of these practices and limits to the extent materially affecting Subscriber's use of the Service.

Other Activities

Subscriber or any of its users shall not engage in any other activity that Fullbay determines in its sole discretion may be harmful to other users of the Service.

While Fullbay does not routinely pre-screen or monitor the content housed within the Service, Subscriber's website, User Content, or other communications, Fullbay reserves the right, but does not assume any obligation, to determine at its sole discretion what constitutes acceptable content in relation to the Service. Fullbay may limit the placement of any content in a database, or any other area linked to the Service. Fullbay may use commercially reasonable efforts to remove, alter, or block access to any content deemed offensive, objectionable, or unacceptable, without prior notice. Fullbay reserves the right to determine what constitutes appropriate conduct and usage of the Service and may cease to provide or restrict access to any or all of the Service to any user at any time, for any reason, without prior notice. Fullbay also reserves the right, without assuming any obligation, to monitor and investigate complaints related to any of the aforementioned matters. Subscriber agrees to grant Fullbay access to Subscriber's account at any time without notice, and to fully cooperate with Fullbay in providing access and information as may be requested. Subscriber acknowledges that any reservation of rights by Fullbay does not impose any obligation on Fullbay to take any of the aforementioned actions.