60 Fullbay Reviews
Overall Review Sentiment for Fullbay
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We do our invoicing, keep our customers info, and integrate with QuickBooks. This program is the only one I can find to work properly for our Diesel Mechanic shop versus other programs. Review collected by and hosted on G2.com.
Can sometimes be hard to integrate and also if not set up properly from the very beginning there will be parts of the software that you can not use correctly. Review collected by and hosted on G2.com.
I've always been a strong advocate for Fullbay because of its technician-centric design. Unlike many other software solutions that focus on impressing the office staff, Fullbay recognizes that it's the technicians who drive revenue. This software allows them to maximize their time turning wrenches, which is crucial for the success of any company. It's refreshing to see a tool that truly understands and supports the needs of the people who are the backbone of the operation. Review collected by and hosted on G2.com.
Lately, Fullbay has been rolling out improvements and updates without fully testing them, leading to significant issues. In the past six months, we've experienced more downtime and problems than in the past five years I've been using the software. This is creating serious challenges for our organization and is diminishing the quality of a product that we’ve always relied on. Review collected by and hosted on G2.com.
We've been using Fullbay at our fleet management company, and it has truly been a game-changer. One of the standout features is the comprehensive reporting system. These reports have provided invaluable insights into our business operations, allowing us to understand key metrics and performance indicators while semlessly integrating with QuickBooks Online. With this data at our fingertips, we've been able to create and implement the most effective processes, which have significantly contributed to our growth.
Fullbay not only streamlines our day-to-day operations but also empowers us with the knowledge we need to make informed decisions. I highly recommend Fullbay to anyone in the fleet management industry looking for a robust solution to optimize their business. Review collected by and hosted on G2.com.
I dislike how overwhelming the system can be at first and there is not enough live online training provided. Review collected by and hosted on G2.com.
Fullbay keeps track of everything we have going in our shop. its hard to keep track with multiple employees and customers but with fullbay we are able to see where everything is and keep track of all of the parts!
They are great to setup and onboard the team for ease of setup. It exports ecerything right to our accounting software for ease of integration.
You always get a person to talk to when you call
we use Fullbay all day eavery day to keep our business moving forward. Review collected by and hosted on G2.com.
We do mobile repair and sometimes get out of cell service. Fullbay requires internet to use so occationaly we aren't able to update it on the spot. Review collected by and hosted on G2.com.
Fullbay is the most user friendly program we have used in our 27 years in the Truck Repair Industry Review collected by and hosted on G2.com.
Fullbay Please Please add the PO location to the opening service order page. I hate moving from create a service order to estimate to put the po in and back to the service order. Review collected by and hosted on G2.com.
I like being able to have one system to write tickets, control inventory,and manage the work flow. Review collected by and hosted on G2.com.
I wished the inventory side had a better functionality to it. Some of the inventory control does not work properly. Inventory does not come out of the proper places when put on tickets. Review collected by and hosted on G2.com.
Fullbay is great for shop business for keeping track of your inventory and letting you know when you are almost out of parts and keeping track of your invoices. Review collected by and hosted on G2.com.
Well at this moment I haven't found anything I dislike about the program. Review collected by and hosted on G2.com.
Our shop has been using Fullbay since March 2016.
From the get go, it's made the office staff & tech staff lives easier. There were many times we would reach out, say can you do this for us? It would make a world of difference. And it was done. Things take a little more time now, but that's to be expected with all the growth Fullbay has had in the last few years. Our customers love the customer portal. They joke, we are like a doctor's office.
The reports help tremendously with inventory, our financial planning & payroll.
We highly recommend Fullbay to anyone who may be on the fence. You won't regret the purchase. Review collected by and hosted on G2.com.
The schedule still needs some tweaking. We are aware it's being worked on, so we will have patience! Review collected by and hosted on G2.com.
