Topic and Speaker Introductions
Who is Iron Buffalo?
Building a Premium Brand (Shop)
Why did You Want to Create a Premium Brand for Your Shop?
Building Your Brand
Do You Share Weekly Revenue Numbers with Your Technicians?
Let's Talk Money... How do You Pay for All of This?
Execution is Everything!
Q&A: Do Your Junior Techs Need a Certain Level of Technical Education Before Entering Your Mentoring Program?
Q&A: What are Your Labor Rates to Cover Mechanics at $55 an Hour?
Q&A: Do Comebacks Ding Their Efficiency and Bonuses?
Q&A: How Many Techs do You Have?
Q&A: Can You Repeat Your Expectations on Weekly Revenue Based on Hourly Rate?
Q&A: What's Your Best Source to Share Your Brand?
Q&A: Do You Use Aptitude Tests Before Investing in an Entry Level Position?
Q&A: What is Your Opinion on Keeping Techs Motivated and on Task to Complete Jobs in the Allowable Time?
Q&A: How do You Handle the Tools Required for an Entry Level Position?
Q&A: What is Your Training Program Curriculum?
Q&A: Any Suggestions for Resources for Help Developing Mission, Positions, and Aligning Everyone with that?