Modernize Repair Shop Customer Communication

KEEP YOUR CUSTOMERS INFORMED.

Your customers want to know what’s going on, but no one wants to be glued to their phone at all hours of the day or night. With Fullbay, your customers can see what’s going on right from their phone or tablet.

Send customers estimate and authorization alerts via text and email

Let your customers track repair progress, see images and notes provided by technicians, and more

Instantly notify customers when you authorize repairs on their behalf

MAXIMIZE UPTIME TO MAINTAIN CUSTOMER CONFIDENCE.

Your shop does great work, but it takes more than a high-quality repair to attract and keep your customers. From keeping trucks DOT or BIT-compliant to providing detailed updates on a pending repair, Fullbay gives you the tools you need to keep your customers’ vehicles on the road.

Set up DOT, BIT, and other federal or state inspection reminders

Schedule out preventive maintenance to maximize vehicle uptime

Customize phone and text notifications to speed up response time on emergency repairs

KEEP CUSTOMERS UP TO DATE WITH THEIR OWN PORTAL.

Fullbay’s Customer Portal revolutionizes the way your customers manage their fleets and communicate with you.

Allow your customers to view repair statuses at a glance without calling the shop.

Permit customers to schedule important dates for PMs and inspections.

Let your customers pay invoices online with integrated payments.

Encourage your customers to manage and add contacts for automatic communication via text and email.

Let Our Customers Speak For Us.

Based on 200+ Reviews on

User Friendly for all including Customers. The Customer Portal is amazing and we hear that daily. The system is easy to use for Techs, Parts, Service and Office personnel.

Stephanie M.

I like the features Fullbay offers when it comes to running a repair shop. It tracks maintenance intervals, parts, labor cost, and equipment cost. It also offers features that is a must have in a shop [environment] such as labor times, maintenance manuals, and so much more. It allows your customer to be able to schedule repairs with you to streamline repairs and keep them up and running. This keeps your customers happy and makes equipment repair scheduling a breeze.

Shane B.

Ease of use. Tracking tech billed hours. Emailing est. is super easy. Staying in contact with customers is also very easy. Our customers love that they have a port they can use to look up history and repairs.

Corey G.

...And the way Fullbay automatically handles things like sending invoices to customers? That's just awesome. It's accurate and gives our customers a seamless experience that keeps them satisfied.

Peter Cooper

White-Glove Onboarding
& Training

Switching from one system to another can be challenging—but we’ve got you covered. Our dedicated reps and tailored onboarding and training system will help your entire team make the change.

HEAVY-DUTY PROTECTION

Uptime and security are essential to your shop’s operation. Fullbay has powerful security measures in place to ensure our platform is always up, running, and secure from potential threats.

INTEGRATIONS & PAYMENTS

Optimize your shop with labor time guides, service guides, wiring diagrams, and other industry-leading integrations. While enjoying a fully integrated payment processor.

CUSTOMER COMMUNICATION.

KEEP YOUR CUSTOMERS INFORMED.

MAXIMIZE UPTIME TO MAINTAIN CUSTOMER CONFIDENCE.

KEEP CUSTOMERS UP TO DATE WITH THEIR OWN PORTAL.

Let Our Customers Speak For Us.

WHAT YOU GET WHEN YOU’RE POWERED BY FULLBAY.

White-Glove Onboarding
& Training

HEAVY-DUTY PROTECTION

INTEGRATIONS & PAYMENTS

WANT FULLBAY TO POWER YOUR SHOP?

CUSTOMER COMMUNICATION.

KEEP YOUR CUSTOMERS INFORMED.

MAXIMIZE UPTIME TO MAINTAIN CUSTOMER CONFIDENCE.

KEEP CUSTOMERS UP TO DATE WITH THEIR OWN PORTAL.

Let Our Customers Speak For Us.

WHAT YOU GET WHEN YOU’RE POWERED BY FULLBAY.

White-Glove Onboarding & Training

HEAVY-DUTY PROTECTION

INTEGRATIONS & PAYMENTS

WANT FULLBAY TO POWER YOUR SHOP?

White-Glove Onboarding
& Training