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Article Repair Shop Rock: What We Listen To In The Bay

Repair Shop Rock: What We Listen To In The Bay

You’ve got a repair to make. What do you do first? Coffee, probably. Maybe you fire up Fullbay, to...

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Article The Benefits of Automated Inventory Management Systems

The Benefits of Automated Inventory Management Systems

At Fullbay, we AIM to please our customers—and in this case, “AIM” stands for “automated inv...

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Article What Is an Inventory Management System?

What Is an Inventory Management System?

Without a smart approach to inventory management, any heavy-duty repair shop will struggle to reach ...

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Article Best Practices for Managing Large Fleet Service Orders

Best Practices for Managing Large Fleet Service Orders

If your heavy-duty repair shop is doing well, it may be time to expand. But when you become responsi...

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Article Top 10 Benefits of Using Service Order Software

Top 10 Benefits of Using Service Order Software

ANNOUNCER: From Phoenix, the greatest city in the world: it’s The Late Show with Bayvid Fullerman!...

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Article The Impact of Real-Time Data on Diesel Truck Repair Shop Operations

The Impact of Real-Time Data on Diesel Truck Repair Shop Operations

Here at Fullbaay, we like to keep things fresh, so we’re doing something a little different today...

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Article How Digital Service Orders Transform Heavy-Duty Repair Shops

How Digital Service Orders Transform Heavy-Duty Repair Shops

By a show of hands, who out there wakes up every morning excited to rummage through handwritten docu...

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Article A Repair Shop’s Guide to Teambuilding

A Repair Shop’s Guide to Teambuilding

Teamwork makes the dream work, right? Only if you can get to the teamwork bit. That’s kind of a pr...

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Article Diesel Connect Recap: Building a Premium Brand

Diesel Connect Recap: Building a Premium Brand

Name recognition. Everyone wants it, few really achieve it—but you’ve got to admit it’s usuall...

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Article DC Recap: Systemizing Your Hiring

DC Recap: Systemizing Your Hiring

Hiring and retention are still huge concerns in the diesel repair world—the traffic we get on arti...

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Article MOTOR Products and How to Use Them

MOTOR Products and How to Use Them

How are shop owners putting Fullbay’s MOTOR integration to work for them? We’re so glad you aske...

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Article Telematics: How Fullbay’s GPS Integration Can Help Your Shop

Telematics: How Fullbay’s GPS Integration Can Help Your Shop

Telematics can it help your fleet maintain uptime, but did you know that if you are a repair shop i...

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Article Our Newest Integration: FleetCross by MOTOR

Our Newest Integration: FleetCross by MOTOR

You've probably heard of FleetCross by MOTOR, right? Meet our newest integration between FleetCross ...

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Article What is Service Order Software?

What is Service Order Software?

Are you asking yourself, “What is service order software?” If so, this explanation of how these ...

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Article The Importance of Real-Time Reporting

The Importance of Real-Time Reporting

Reporting features aren’t just a key part of Fullbay’s heavy-duty shop software. Believe it or n...

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Article DC Recap: Efficiency Hacks

DC Recap: Efficiency Hacks

How efficient is your shop? If you’re a longtime Fullbay user (or even a new Fullbay enthusiast), ...

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Article DC Recap: Building a Budget Recap

DC Recap: Building a Budget Recap

What did the accountant do to spice up the holiday party? He didn’t show up. Ha. Hahahahahahaha. ...

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Article DC Recap: IBS’s Guide To Getting That Cheddar

DC Recap: IBS’s Guide To Getting That Cheddar

Quick, what’s the one thing shop owners can all agree on? They like getting paid. Seriously. Getti...

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Article Hit the Brakes! OOS Trends in Commercial Fleets

Hit the Brakes! OOS Trends in Commercial Fleets

We’ve got some thoughts on the CVSA’s Brake Safety Week results, which were announced last year ...

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Article 7 Ways to Streamline Workflow in Your RV Repair Shop

7 Ways to Streamline Workflow in Your RV Repair Shop

Have you ever heard people talk about “anxious outdoorsmen” or “neurotic wilderness enthusiast...

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Article DC Recap: All About Reporting

DC Recap: All About Reporting

Hello again, Fullbay friends and family! We’re back with another recap of a Diesel Connect present...

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Article Reduce Downtime with Effective Service Order Management

Reduce Downtime with Effective Service Order Management

[…] […] […] Look, we know this blog was supposed to be done by now. The problem is...

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Article Shop Owner Roundtable Recap: Don’t Fear Gen Z

Shop Owner Roundtable Recap: Don’t Fear Gen Z

Hey there, Fullbay friends and family! We’re celebrating the height of summer by posting this reca...

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Article Importance Of Modern Inventory Management Software Features

Importance Of Modern Inventory Management Software Features

Outdated inventory management software features can cause no shortage of headaches—be it from lost...

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Article Vendor Managed Inventory Software: Streamlining Supply Chains

Vendor Managed Inventory Software: Streamlining Supply Chains

Have you ever been to a restaurant and ordered something you wanted only to be met with, “I...

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Article Diesel Connect Recap: How to Build a 1-Man Repair Business

Diesel Connect Recap: How to Build a 1-Man Repair Business

Running a repair business is no cakewalk—anyone can tell you that. Running a repair business by yo...

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Article Diesel Connect Recap: Recruiting Without Breaking the Bank

Diesel Connect Recap: Recruiting Without Breaking the Bank

Ready to learn more about recruiting in 2024 and beyond? We’re recapping Jay Goninen’s Diesel Co...

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Article Yes, Your Shop Needs a Website

Yes, Your Shop Needs a Website

“Build it and they will come.” You’ve probably heard that line from Field of Dreams quoted ove...

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Article Fullbay Announces Strategic Growth Investment from JMI Equity and Reinvestment from Mainsail Partners

Fullbay Announces Strategic Growth Investment from JMI Equity and Reinvestment from Mainsail Partners

JMI and Mainsail’s Combined Resources and Experience Will Help Accelerate the Expansion of Fullbay...

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Article Announcing Fullbay’s Newest Investors, JMI Equity and Mainsail Partners

Announcing Fullbay’s Newest Investors, JMI Equity and Mainsail Partners

We’ve got some big, exciting news: JMI Equity is joining Mainsail Partners as investors in Fullbay...

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Article PSA: Be Wary of Repair Shop Fraud

PSA: Be Wary of Repair Shop Fraud

We can all agree that modern technology is pretty awesome. We can stream a bazillion shows and movie...

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Article How To Enhance Technician-Client Communication

How To Enhance Technician-Client Communication

Have you ever watched a movie where things could have gone so much easier if characters just talked ...

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Article Reduce Downtime with Fleet Maintenance Inventory Software

Reduce Downtime with Fleet Maintenance Inventory Software

Regardless of what ‘80s movies have taught you, no vehicle is capable of traveling through time. B...

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Article Optimizing Equipment Tracking with Inventory Management Software

Optimizing Equipment Tracking with Inventory Management Software

It’s 10 PM. Do you know where your equipment is? Actually, we have no idea what time it is while y...

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Article Streamline Operations with Multichannel Inventory Software

Streamline Operations with Multichannel Inventory Software

If you’re responsible for a heavy-duty repair shop, you already know how difficult handling your b...

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Article Boost Accuracy With Barcode Inventory Management Software

Boost Accuracy With Barcode Inventory Management Software

For diesel repair shops, accuracy matters—especially when inventory is involved. Read on to learn ...

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Article The Role of Inventory Management Software in Construction

The Role of Inventory Management Software in Construction

Take a moment to imagine a piece of construction equipment.  It’s strong, right? Towering, steadf...

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Article Diesel Connect Recap: Managing By Numbers

Diesel Connect Recap: Managing By Numbers

How do you run a more efficient & profitable shop? You make decisions based on data. What data? Well...

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Article Planning For The Worst: Securing Your Shop From Digital Attacks

Planning For The Worst: Securing Your Shop From Digital Attacks

In our latest article, we’re looking into cybersecurity for repair shops & how you can protect yo...

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Article Diesel Connect Recap: The State of Freight

Diesel Connect Recap: The State of Freight

Ready to see how the freight market is doing? We’ve got an incredible analysis from Lindsay Bur of...

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Article 4 Takeaways from WrenchWay’s Voice of Technician Survey

4 Takeaways from WrenchWay’s Voice of Technician Survey

It’s here! It’s here! Guys, it’s here! No, not a caffeine drip you can jam right into your vei...

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Article 3 Red-Hot Takeaways From The Last Shop Owner Roundtable Of 2023

3 Red-Hot Takeaways From The Last Shop Owner Roundtable Of 2023

The last Shop Owner Roundtable of 2023 featured Craig Probst and Kevin Crump of Hendrickson Fire Res...

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Article Should You Turn to TikTok to Market Your Repair Shop?

Should You Turn to TikTok to Market Your Repair Shop?

Should repair shops be on TikTok? Sure, if it’s a platform you like....

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Article Got Company Swag? How Branded Gear can boost your repair biz

Got Company Swag? How Branded Gear can boost your repair biz

It is a universally acknowledged truth that a successful repair shop must be in want of some swag. B...

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Article What Do You Do With a Comeback Kid?

What Do You Do With a Comeback Kid?

How do shops deal with comebacks? We surveyed some owners and compiled their answers over at the blo...

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Article Ye Olde Retention Webinar

Ye Olde Retention Webinar

Hello there, ladies and gentlemen! We’re continuing to recover from (and provide recaps of) Diesel...

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Article Best Inventory Management Software Features for Diesel Repair Truck Shops

Best Inventory Management Software Features for Diesel Repair Truck Shops

Robust inventory management software features separate the best inventory systems from the rest. Her...

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Article How To Enhance Your Diesel Truck Repair Shop Efficiency

How To Enhance Your Diesel Truck Repair Shop Efficiency

Do you need help keeping track of parts? When you choose the right computer inventory management sof...

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Article How to Streamline Your Heavy Equipment Repair Shop

How to Streamline Your Heavy Equipment Repair Shop

Is your diesel shop’s inventory a mess? With the right inventory management software features, you...

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Article New Texting Feature, Who Dis?

New Texting Feature, Who Dis?

When you think about it, text messaging is one of humanity’s better inventions. Think about it fro...

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Article Introducing Fullbay Financials

Introducing Fullbay Financials

We were going to write an outlandishly exciting blog about financial software and why obtaining it i...

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Article Everything Fullbay Connect Can Do For Your Diesel Repair Shop

Everything Fullbay Connect Can Do For Your Diesel Repair Shop

Where else can you access FleetNet America, MOTOR, and Interstate Billing Service right within the a...

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Article Jamie Irvine’s Advice for New Parts Managers

Jamie Irvine’s Advice for New Parts Managers

A long time ago, in a Shop Owners Roundtable far, far away, Jamie Irvine of the Heavy Duty Parts Rep...

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Article Diesel Connect: The State of Heavy-Duty Parts: 2024 Edition

Diesel Connect: The State of Heavy-Duty Parts: 2024 Edition

Day Two of Diesel Connect 2024 kicked off with a presentation everyone was looking forward to: Jamie...

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Article Inventory Management Strategies for Diesel Truck Repair Shops

Inventory Management Strategies for Diesel Truck Repair Shops

Keeping inventory under control is a constant challenge for even the best heavy-duty repair shops. L...

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Article How to Boost Diesel Repair Shop Efficiency with Reporting Software

How to Boost Diesel Repair Shop Efficiency with Reporting Software

When your diesel shop invests in the right reporting software, you’ll be able to maximize its effi...

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Article What Repair Shop Owners Can Learn From a Navy Commander

What Repair Shop Owners Can Learn From a Navy Commander

At first glance, the rescue and repair of a guided missile destroyer might not have a ton in common ...

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Article Diesel Connect 2024 – We Came, We Saw, We Connected!

Diesel Connect 2024 – We Came, We Saw, We Connected!

Another Diesel Connect is wrapped up. The last few attendees have gone home with stories to tell, id...

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Article 5 Key Benefits of Parts Inventory Management Software for RV Repair Shops

5 Key Benefits of Parts Inventory Management Software for RV Repair Shops

Imagine you’ve quit your job to embark on your life’s dream of taking a cross-country adventure ...

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Article Top 5 Features to Look for in Smart & Simple Inventory Management Software

Top 5 Features to Look for in Smart & Simple Inventory Management Software

Simple inventory management software can be beneficial for any RV repair shop. Before you choose an ...

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Article 5 Fascinating Facts from the 2023-2024 SOHDR

5 Fascinating Facts from the 2023-2024 SOHDR

We spent months compiling the latest data about the heavy-duty industry—meet the newest edition of...

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Article Fullbay Payments: The Integration, The Myth, The Legend

Fullbay Payments: The Integration, The Myth, The Legend

We’re always looking to improve our offerings—we’re pleased to announce next-business-day paym...

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Article What are Class 8 Trucks?

What are Class 8 Trucks?

You know that iconic scene in Jurassic Park where the water cup ripples with each massive, menacing ...

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Article What are Class 7 Trucks?

What are Class 7 Trucks?

Whew! We’re all the way up to Class 7 trucks, and we’re still not done. If you’ve been followi...

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Article WrenchWay & Fullbay Partner Up To Boost Heavy-Duty Industry Careers

WrenchWay & Fullbay Partner Up To Boost Heavy-Duty Industry Careers

WrenchWay Announces Expanded Partnership with Fullbay to Help Promote & Improve Careers in the Heavy...

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Article What Are Class 5 Trucks?

What Are Class 5 Trucks?

Ask a toddler, and they’ll call any vehicle bigger than a sedan a truck.  Fire truck, dump truck,...

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Article What Is a Class 6 Truck?

What Is a Class 6 Truck?

At Fullbay, we’ve given you a lot to think about over the years (and more Star Wars references tha...

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Article How Does Demand Forecasting Relate to Inventory Management?

How Does Demand Forecasting Relate to Inventory Management?

How Does Demand Forecasting Relate to Inventory Management? (Dramatic narrator voiceover) In a world...

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Article Benefits of an Automated Inventory Management System

Benefits of an Automated Inventory Management System

Here’s a short story for you. Once upon a time, someone said, “Wow, we have a lot of inventory. ...

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Article All About the Grilles Online Shop

All About the Grilles Online Shop

Hey, we opened a shop. A portion of every purchase goes to charity. Buy neat swag, support a good ca...

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Article Boost Efficiency with Web-Based Inventory Management System

Boost Efficiency with Web-Based Inventory Management System

Web-based inventory management systems are programs that track and manage the parts used by your hea...

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Article Quick Draw: The Fullbay Quick Service Order

Quick Draw: The Fullbay Quick Service Order

Our Quick Service Order is a streamlined version of our regular Service Order…and it’s pretty mu...

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Article The Life of a Lone Wolf: One Mobile Shop’s Adventures Without a Pack

The Life of a Lone Wolf: One Mobile Shop’s Adventures Without a Pack

You see them every now and then: the mobile repair techs, the lone wolves of the diesel industry. Th...

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Article 3 Ways To Help Your Customers Improve Their Safety Scores (#3 Will Shock You!)

3 Ways To Help Your Customers Improve Their Safety Scores (#3 Will Shock You!)

Wanna improve your customers’ safety scores? We’ve got three tips you can implement right away....

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Article Got Gear? Cool Gifts for the Diesel Mechanic in Your Life

Got Gear? Cool Gifts for the Diesel Mechanic in Your Life

The holidays are upon us! If you're looking for diesel-themed gifts (or coffee recommendations), we...

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Article Shop Stories: Equipment Experts

Shop Stories: Equipment Experts

Shop Stories is back! Say hi to Stacy and Greg Conner of Equipment Experts, Inc.—their origin stor...

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Article Parts Is Parts…Except When You’re Returning Them

Parts Is Parts…Except When You’re Returning Them

How do you handle parts returns and dirty cores? If your answer was a shrug man, this latest post is...

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Article How Parts Inventory Management Software Improves Inventory Turnover

How Parts Inventory Management Software Improves Inventory Turnover

How can parts inventory management software improve inventory turnover? We reveal all at the blog....

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Article The Ghost of Obsolete Parts Past

The Ghost of Obsolete Parts Past

Don’t let the ghosts of obsolete parts haunt your parts room! We’ve got some tips on managing th...

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Article What’s An MSA, And Do You Need One?

What’s An MSA, And Do You Need One?

We’ve got a quick and easy guide to MSAs (and how they benefit your shop & customers) over at the ...

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Article How Cloud Based Inventory Management Benefit RV Repair Shops

How Cloud Based Inventory Management Benefit RV Repair Shops

How many times has this happened to you? You’ve clocked out after another long day of work at your...

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Article 5 Reasons You Need Inventory Management System for Your RV Repair Shop

5 Reasons You Need Inventory Management System for Your RV Repair Shop

If you work at an RV repair shop, you know “RV” might as well stand for “Repair Very (Often)....

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Article Shop Owners Roundtable with Iron Buffalo Truck & Trailer Repair

Shop Owners Roundtable with Iron Buffalo Truck & Trailer Repair

How did Iron Buffalo Truck and Trailer build a partnership with a local high school? Co-owner Mike S...

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Article Diesel Connect Recap: Shop Owners Roundtable Day 2

Diesel Connect Recap: Shop Owners Roundtable Day 2

We came, we saw, we conquered! We’ve recapped the second Roundtable from Diesel Connect, and it’...

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Article Counter Sales With Fullbay

Counter Sales With Fullbay

Counter sales! We’ve got counter sales! Find out about this revenue-building feature while it’s ...

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Article Diesel Connect Recap: Getting the Most Out Of Your Techs

Diesel Connect Recap: Getting the Most Out Of Your Techs

Want to know how Fullbay can help you with tech utilization and efficiency? Head to the blog—we’...

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Article Diesel Connect Recap: 5 Tips for Customer Retention with Dale & Chase Bowman

Diesel Connect Recap: 5 Tips for Customer Retention with Dale & Chase Bowman

How do you retain customers? Our latest Diesel Connect recap is all about that. Jump into the blog t...

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Article Diesel Connect Recap: The Tech Shortage

Diesel Connect Recap: The Tech Shortage

We’re back with another DC recap. How can shops get ahead of the tech shortage? Jay Goninen from W...

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Article Diesel Connect Recap: Labor Ratezzzzzzz

Diesel Connect Recap: Labor Ratezzzzzzz

Your labor rate is important—but figuring out what goes into it and how to think about it can be d...

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Article Diesel Connect Recap: 5 Lessons From Shop Owners at Day One’s Roundtable

Diesel Connect Recap: 5 Lessons From Shop Owners at Day One’s Roundtable

Missed the Shop Owners Roundtable on Day One of DC? No worries. We’ve got a recap waiting for you ...

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Article Diesel Connect Recap: Shop Financial Planning

Diesel Connect Recap: Shop Financial Planning

The financial planning session at Diesel Connect was a huge hit. If you missed it, we’ve got you...

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Article Diesel Connect Recap: Putting Your Inventory To Work

Diesel Connect Recap: Putting Your Inventory To Work

How do you handle inventory? (Besides very carefully.) Head to our latest Diesel Connect recap to se...

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Article Ins and Outs of Mobile Repair

Ins and Outs of Mobile Repair

What do naked drivers have to do with mobile repair? Find out at the blog. (Seriously, it’s a grea...

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Article Shop Stories: Quality Mobile Fleet Services

Shop Stories: Quality Mobile Fleet Services

We’re back with another repair shop origin story! Head to the blog to learn more about Quality Mob...

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Article 5 Shameless Ways Fullbay Saves Your Shop Time

5 Shameless Ways Fullbay Saves Your Shop Time

It’s time for us to talk ourselves up and share some of our favorite things about Fullbay—includ...

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Article Fullbay + Texting: Our Newest Feature

Fullbay + Texting: Our Newest Feature

Don’t talk—text! Read all about our customer text notification update at the blog....

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Article Ambulance Maintenance Tips for Improving Longevity

Ambulance Maintenance Tips for Improving Longevity

Keep ambulances in tip-top shape with maintenance tips that help you stay on top of repairs and impr...

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Article Revolutionizing Your Fleet with Telematics for Trucks

Revolutionizing Your Fleet with Telematics for Trucks

Telematics are the future of trucking, and you don’t want to miss out. Take a peek at all the ways...

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Article 5 Cool Ways to Utilize Heavy Equipment Refurbishing

5 Cool Ways to Utilize Heavy Equipment Refurbishing

Instead of buying brand new heavy equipment, refurbishing can bring you all the perks with a fractio...

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Article Maintaining Your Fleet: 7 Preventive Maintenance Benefits

Maintaining Your Fleet: 7 Preventive Maintenance Benefits

Is preventive maintenance worth a fleet’s time, effort, and budget? Yes. Yes, it most definitely i...

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Article Lessons From the Parts Shortage

Lessons From the Parts Shortage

Keith McMaster has learned a lot through the parts shortage—and he shared some of those lessons wi...

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Article Introducing Our Favorite New Integration: Marketing Analytics!

Introducing Our Favorite New Integration: Marketing Analytics!

For Fullbay customers who also use Dieselmatic—our new integration lets you see the exact ROI of y...

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Article Behavioral Assessments: Helping Shops Hire Smarter

Behavioral Assessments: Helping Shops Hire Smarter

What are job behavioral assessments, and how can they help you hire good techs? We spoke with Mark T...

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Article Thinking Outside the Box When Hiring Technicians

Thinking Outside the Box When Hiring Technicians

A simple math problem. When it comes down to it, your shop can’t find quality techs because there ...

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Article Best Practices: Comprehensive Inventory

Best Practices: Comprehensive Inventory

Need a helping hand with your comprehensive inventory? We’ve got some best practices that will str...

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Article Why You Need to Renegotiate Your Rates (And How to Do It)

Why You Need to Renegotiate Your Rates (And How to Do It)

How do you renegotiate your rates? It’s a question all shop owners must confront sometimes. Don’...

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Article Where Will We Find The Next Generation of Diesel Technicians?

Where Will We Find The Next Generation of Diesel Technicians?

How do we solve the tech shortage? We start reeling in younger people. How do we do that? Well…we ...

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Article From a One-Man Band to a Proper Musical Group

From a One-Man Band to a Proper Musical Group

Are you thinking about hiring some office help? Not sure where to start? Hey, we’ve got you covere...

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Article How Labor Guides Can Be Your Check And Balance

How Labor Guides Can Be Your Check And Balance

How helpful are labor guides? Let us count the ways…...

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Article Four Signs You Need to Hire a Parts Person

Four Signs You Need to Hire a Parts Person

Hiring a parts person is a big investment—but if these four signs sound like your shop, then maybe...

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Article Tomorrow Isn’t Promised: Colonel Gadson’s Advice on Building a Team

Tomorrow Isn’t Promised: Colonel Gadson’s Advice on Building a Team

Head over to the blog to read about Colonel Gregory Gadson’s keynote speech at Diesel Connect. He ...

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Article Diesel, Connected! A Recap Of Our First-Ever Event

Diesel, Connected! A Recap Of Our First-Ever Event

A prevailing theme of Diesel Connect was—wait for it—communication. Here’s some of what we lea...

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Article What To Look For In A Fleet Maintenance Management Software And What Are The Benefits?

What To Look For In A Fleet Maintenance Management Software And What Are The Benefits?

Your fleet of waste collection vehicles is a critical part of your community. Maintaining them isn...

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Article 5 Ways a Tow Invoicing App Streamlines Your Business

5 Ways a Tow Invoicing App Streamlines Your Business

Invoicing is a fact of life (and business), but it doesn’t have to be such a hassle. Here’s how ...

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Article Got Help? When To Hire People For the Back Office

Got Help? When To Hire People For the Back Office

The owners of many smaller shops often wear a lot of hats—when is it time to offer those hats to a...

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Article How to Hire Techs & Grow Your Shop: A Shop Owner Roundtable Recap

How to Hire Techs & Grow Your Shop: A Shop Owner Roundtable Recap

Jennifer Callaway of Inland Empire Fleet Maintenance and Henry Uribe of OnSite Truck & Equipment Rep...

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Article What Goes Into A Heavy-Duty Estimate?

What Goes Into A Heavy-Duty Estimate?

Estimates are a critical part of the business—do yours include all the necessary info? Find out on...

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Article 4 Trends That Forecast the Future of the Trucking Industry

4 Trends That Forecast the Future of the Trucking Industry

Explore the future of the trucking industry with us! Uncover trends and innovations that are shaping...

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Article 5 Benefits of Regular Forklift Inspections

5 Benefits of Regular Forklift Inspections

Why get regular forklift inspections? Here’s how they help you save money, ensure safety, and keep...

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Article Taking It In-House: A Guide to Keeping Repairs To Yourself

Taking It In-House: A Guide to Keeping Repairs To Yourself

We talked a lot about outsourcing repairs, and today we’re focusing on staying in-house! Pop over ...

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Article Outsourced! Or, A Guide to Sending Your Fleet Elsewhere

Outsourced! Or, A Guide to Sending Your Fleet Elsewhere

Thinking about outsourcing your fleet’s maintenance and repair? We’ve broken down (heh) what to ...

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Article From An Old Truck to 18 Locations: The AM PM Roundtable Recap

From An Old Truck to 18 Locations: The AM PM Roundtable Recap

Webinar recap hot off the presses! Join Dale and Chase of AM PM Diesel Services to hear their story ...

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Article In Which We Revisit Tech Wages

In Which We Revisit Tech Wages

Are you paying your techs enough? How do you know if you’re under- or over-paying them? Our latest...

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Article Tag Axle vs. Pusher Axle: What’s The Difference?

Tag Axle vs. Pusher Axle: What’s The Difference?

Knowing when to choose between a tag axle and a pusher axle is crucial for heavy-duty truck operatio...

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Article Battery Shopping? Your Guide to Diesel Semi-Truck Battery Voltage

Battery Shopping? Your Guide to Diesel Semi-Truck Battery Voltage

Semi-truck batteries help diesel trucks get started and power their electrical systems when they are...

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Article 6 Things You Should Know for DOT Blitz Week

6 Things You Should Know for DOT Blitz Week

Since 1988, DOT Blitz Week has been a critical part of the trucking industry’s annual calendar. He...

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Article 4 Things Preventing Repair Shop Owners From Building a Community

4 Things Preventing Repair Shop Owners From Building a Community

Why aren’t there more communities of repair shop owners? We took it upon ourselves to investigate...

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Article Too Many Cooks In The Parts Kitchen

Too Many Cooks In The Parts Kitchen

In an ideal world, your parts are exactly where you need them, when you need them. Alas, we do not l...

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Article 7 Must-Have Features for Heavy-Duty Truck Scanners

7 Must-Have Features for Heavy-Duty Truck Scanners

Any heavy-duty truck scanner will provide a basic sense of what’s going on with a truck, but the b...

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Article Shop Stories: Integrity Fleet Services

Shop Stories: Integrity Fleet Services

In a land of changing business priorities, one pizza party led to a truck and trailer repair revolut...

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Article The Right Stuff: Questions To Ask When Hiring Techs

The Right Stuff: Questions To Ask When Hiring Techs

Asking the right questions will help you secure the right employees and keep them long-term. Hop ove...

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Article 4 Ways Heavy-Duty Truck Estimating Software Makes Your Life Easier

4 Ways Heavy-Duty Truck Estimating Software Makes Your Life Easier

Say goodbye to the time-consuming process of creating estimates. Software specifically for your heav...

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Article How Many Employees Do You Need?

How Many Employees Do You Need?

Want to hire more techs? Make sure you’re properly utilizing the ones you’ve already got! Head t...

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Article Bringing Balance to the Force (And Your Semi-Truck Wheels)

Bringing Balance to the Force (And Your Semi-Truck Wheels)

What are the benefits of wheel balancing for your fleet, and is it worth the effort? Here’s what f...

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Article We Want To See You… At Diesel Connect!

We Want To See You… At Diesel Connect!

Why should you go to Diesel Connect? LET US COUNT THE WAYS…in the blog! ...

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Article The Learning Curve, Or How To Train Your Techs Without Losing Tons of Productivity

The Learning Curve, Or How To Train Your Techs Without Losing Tons of Productivity

Training your techs doesn’t have to lead to a ton of downtime—our experts show us how their shop...

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Article 5 Things You Need in Your Mobile Mechanic Setup

5 Things You Need in Your Mobile Mechanic Setup

What goes into a typical mobile technician setup? Everyone’s mobile biz will look a little differe...

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Article Smart Trailers: The Future of Fleet Management

Smart Trailers: The Future of Fleet Management

What’s a smart trailer and what does this technological advance mean for the industry? Here’s ev...

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Article Truck Diagnostic Tools: Everything You Need to Know

Truck Diagnostic Tools: Everything You Need to Know

Accurate and reliable truck diagnostic tools are crucial for understanding exactly what’s wrong wi...

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Article The Redo: 3 Pieces of Advice Shop Owners Would Give To Their Younger Selves

The Redo: 3 Pieces of Advice Shop Owners Would Give To Their Younger Selves

We asked shop owners what advice they’d give to their younger selves about running a business. Th...

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Article 5 Fascinating Takeaways from the SOHDR

5 Fascinating Takeaways from the SOHDR

Hear ye, hear ye, the 2022-23 State of Heavy-Duty Repair report HAS ARRIVED! Hop on over to the blog...

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Article Fullbay FOMO: What It Is, And How Our Reports Can Cure It

Fullbay FOMO: What It Is, And How Our Reports Can Cure It

Fullbay has a lot of reports. Like a LOT. Want to learn more about them? Head to the blog—we go in...

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Article Like a Crystal Ball For Revenue: How to Use Fullbay’s ROI Tool

Like a Crystal Ball For Revenue: How to Use Fullbay’s ROI Tool

Making a change in your repair shop? See how it looks in our ROI calculator. It’s free, and we’v...

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Article New Year, New You: 8 Ways to Find Work & Expand Your Biz in 2023

New Year, New You: 8 Ways to Find Work & Expand Your Biz in 2023

Looking for more work in the new year? Relax, we’ve got you covered. Here are eight ways to drive ...

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Article The Best of 2022

The Best of 2022

Yes, we’ve put together a “Best of 2022” post. Yes, you can read it. Hop on over to the blog!...

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Article The Importance of Heavy Equipment Diagnostic Software

The Importance of Heavy Equipment Diagnostic Software

Diagnostic software is a cornerstone of any modern repair shop. Here’s what you need to keep in mi...

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Article Heavy Equipment Mechanic vs Diesel Mechanic: The Differences

Heavy Equipment Mechanic vs Diesel Mechanic: The Differences

Considering a career as a mechanic? Here’s what you need to know about the differences between hea...

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Article Heavy Equipment Mechanic Tool List: All The Essentials

Heavy Equipment Mechanic Tool List: All The Essentials

Running a successful heavy equipment repair shop requires boatloads of tools, along with safety gear...

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Article Why You Need Invoice Software Built for Truck Repair

Why You Need Invoice Software Built for Truck Repair

Invoicing is a crucial yet annoying part of running any business, but it doesn’t always have to be...

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Article How to Pick the Perfect Fuel Management Fleet Card

How to Pick the Perfect Fuel Management Fleet Card

Fuel fleet management cards are a fantastic way to save on gas prices and enjoy a bunch of other per...

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Article 4 Cool Reasons Your Shop Needs Embedded Fleet Payments

4 Cool Reasons Your Shop Needs Embedded Fleet Payments

Being able to quickly and easily accept fleet cards can be a massive advantage for any repair shop...

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Article Heavy-Duty Equipment Preventive Maintenance Scheduling for Dummies

Heavy-Duty Equipment Preventive Maintenance Scheduling for Dummies

Preventive maintenance is a crucial part of keeping drivers safe and extending asset lifespan. Here...

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Article The Ultimate Guide to Creating a Fleet Management Plan

The Ultimate Guide to Creating a Fleet Management Plan

Fleet management is crucial. Why? Well, putting a fleet management plan in place can help you reduce...

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Article Big Shop, Little Shop: Or, How David Can Beat Goliath

Big Shop, Little Shop: Or, How David Can Beat Goliath

Smaller repair shops seem to be at a disadvantage…but are they really? Lean in to what makes you d...

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Article Better Together: Silver & Gold, PB & J, FB & DM

Better Together: Silver & Gold, PB & J, FB & DM

When Dieselmatic joined the Fullbay family, we knew the two services would pair beautifully. How are...

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Article The Epic Service Order Walkthrough

The Epic Service Order Walkthrough

Want to know more about the Fullbay workflow? Head to our blog to see how techs can build service or...

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Article A Shop Owner’s Guide to Collections

A Shop Owner’s Guide to Collections

If you’ve ever wondered how to get started with a lien or a collection agency, our latest blog is ...

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Article Passing the Check: What to Do About Processing Fees

Passing the Check: What to Do About Processing Fees

Do you pass on processing fees to your customers? If you don’t…you should! Or, you know, you cou...

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Article A Diesel Shop’s Guide to Chargebacks

A Diesel Shop’s Guide to Chargebacks

Many repair shops have dealt with a chargeback at some point. Can you prevent them, or fight them? Y...

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Article 7 Must-Have Digital Fleet Management Software Features

7 Must-Have Digital Fleet Management Software Features

When you do it right, adding fleet management software features to your workflow can help your shop ...

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Article 5 Factors to Consider When Choosing a Fleet Repair Software Solution

5 Factors to Consider When Choosing a Fleet Repair Software Solution

Whether you’re in charge of an independent repair shop or handling internal repairs as a fleet man...

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Article Introducing Fleet Payments

Introducing Fleet Payments

How can you make your shop a more valuable partner to big fleets? By accepting their preferred metho...

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Article The After Hours, Part 2

The After Hours, Part 2

Want to know more about shops that provide after-hours work? We’ve got two of them here to share t...

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Article The After Hours, Part I

The After Hours, Part I

If a tree falls in the forest, does it make a sound? Similarly, if a truck breaks down after five or...

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Article How to Streamline Changes in Your Business

How to Streamline Changes in Your Business

Still fear change? You shouldn’t! We’ve got a new article about how to roll out any kind of chan...

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Article Cool Things You Can Do With Fullbay’s Sample Financial Plan

Cool Things You Can Do With Fullbay’s Sample Financial Plan

Want to see how Fullbay sample financial plan works? Our latest post has some GIFs of the spreadshee...

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Article Fleet Inspection Checklist: Everything You Need to Know

Fleet Inspection Checklist: Everything You Need to Know

Never miss another inspection item again. A thorough fleet inspection checklist can help you catch i...

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Article How to Forecast & Build a Budget

How to Forecast & Build a Budget

Forecasting and budgeting go together like pirates & buried treasure. Head over to the blog to learn...

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Article How to Invoice with Fullbay

How to Invoice with Fullbay

Invoicing. It’s a necessary part of running your shop, but man, does it need to take up so much ti...

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Article Ch-Ch-Ch-Changes: Your Techs & New Technology Part II

Ch-Ch-Ch-Changes: Your Techs & New Technology Part II

How can you help tech-shy employees learn how to use the new tools you’re bringing in? We have som...

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Article Ch-Ch-Ch-Changes: Your Techs & New Technology

Ch-Ch-Ch-Changes: Your Techs & New Technology

Technology continues to advance in the diesel industry. So what happens when you have techs who aren...

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Article Seven Cool Ways Fullbay Can Help With Parts Management

Seven Cool Ways Fullbay Can Help With Parts Management

Fullbay helps you buy parts, manage vendors, and maintain inventory…and that’s just the beginnin...

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Article The Fullbay Workflow

The Fullbay Workflow

What is the Fullbay workflow? How has it helped so many repair shops? Check out the steps it contain...

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Article Tracking PMs: With And Without Fullbay

Tracking PMs: With And Without Fullbay

Want to streamline your preventive maintenance? Fullbay’s pretty good at that. Head over to our bl...

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Article Dude, Where’s My Profit? 7 Ways to Recover Revenue

Dude, Where’s My Profit? 7 Ways to Recover Revenue

How do you get your revenue to where you want it? We’ve got a couple thousand words (and several l...

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Article BYOP: Bring Your Own Parts

BYOP: Bring Your Own Parts

Have your customers ever brought in their own parts? What’s your policy around that? Three shops t...

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Article How Fullbay Can Help You Become Repair Shop of Choice for Fleets

How Fullbay Can Help You Become Repair Shop of Choice for Fleets

Want to work with more fleets? Our latest post is all about attracting them. Head over to our blog f...

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Article Diesel Repair Shop Profit

Diesel Repair Shop Profit

Learn what the best practice is for heavy-duty diesel repair shop profit and learn some strategies y...

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Article Heavy Equipment Maintenance Checklist

Heavy Equipment Maintenance Checklist

We heard some of you still like paper checklists, so we put together a downloadable one geared towar...

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Article What’s Your Sign?

What’s Your Sign?

Your shop’s sign can say a whole lot or nothing at all. Find out how a good sign can lead the way ...

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Article The Good, The Bad, and the Labor Rate

The Good, The Bad, and the Labor Rate

Your labor rate is one of the most important prices you’ll set, but what goes into it? Check out ...

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Article How to Set A Technician’s Hourly Rate

How to Set A Technician’s Hourly Rate

How do you decide on the hourly wage your techs will make? We’ve got another how-to article to hel...

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Article 7 Ways to Put Your Shop Out of Business

7 Ways to Put Your Shop Out of Business

How can you put your shop out of business? Let us count the ways. Head over to our blog to see what ...

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Article A Brief History of MOTOR

A Brief History of MOTOR

We interviewed MOTOR VP Paul Moszak to get the scoop on the company, its history, its labor guides, ...

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Article Reporting In: 5 Reports to Help You Boost Revenue in 2022

Reporting In: 5 Reports to Help You Boost Revenue in 2022

What’s REALLY going on in your shop? These five reports will tell you—and show you the way to gr...

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Article Differences Between CK4 and CJ4: Which One Should You be Using?

Differences Between CK4 and CJ4: Which One Should You be Using?

Ever wonder what goes into developing oil standards? Our blog will pull back the curtain on this fas...

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Article A Brief History of Peterbilt

A Brief History of Peterbilt

Though the company changed hands a few times over the years, topping itself has remained a core goal...

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Article How to Calculate Your Overhead

How to Calculate Your Overhead

How do you calculate overhead, and more importantly, how can you reduce it? Turns out, it’s all in...

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Article Mobile Madness: Gadgets For Your Shop

Mobile Madness: Gadgets For Your Shop

We love gadgets, but not all spiffy pieces of technology are created equal. Learn more about what de...

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Article Communication in Sales: How to Create the Ultimate Win-Win

Communication in Sales: How to Create the Ultimate Win-Win

We sat down with Brian Still of TDI Fleet Services to learn more about how his shop communicates wit...

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Article Spread the Word: A Marketing Roundup

Spread the Word: A Marketing Roundup

Wanna market your commercial repair shop? We’ve compiled a roundup of marketing posts to help you ...

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Article Service Orders The Fullbay Way

Service Orders The Fullbay Way

Yes, Fullbay makes it easy to track your commercial repair shop service orders. How easy? Head to ou...

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Article Time and the Tech: Flexible Hours as an Incentive

Time and the Tech: Flexible Hours as an Incentive

What do your techs want almost as much as money? Time. How can you give it to them? In the form of a...

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Article What’s the Difference Between Shop Management and Accounting Software?

What’s the Difference Between Shop Management and Accounting Software?

Fullbay works hand-in-hand with your accounting software, but the two don’t do the same things. Le...

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Article Setting Your Commerical Repair Shop’s Labor & Parts Margins

Setting Your Commerical Repair Shop’s Labor & Parts Margins

Who’s got margins? We do. And we’re gonna help you set yours. Head to our blog to learn how to s...

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Article How Your Shop is Losing Money…And How You Can Get it Back

How Your Shop is Losing Money…And How You Can Get it Back

Revenue problems most shops face fall into two leaky buckets—money and time. Today, we’re going ...

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Article Beyond the Semi: An Introduction to the World of Trailer Repair

Beyond the Semi: An Introduction to the World of Trailer Repair

Most of us don’t think all that much about trailers, but they’re maybe THE most important part, ...

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Article Parts Hoarding: One Shop’s Strategy to Survive the Shortage

Parts Hoarding: One Shop’s Strategy to Survive the Shortage

Can’t keep parts in stock? Think about buying in bulk when you can. Head to our blog to see how on...

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Article Make Every Dollar Count: An Introduction to Efficient Spending

Make Every Dollar Count: An Introduction to Efficient Spending

How can you help your shop save money? Cutting hours (or the break room’s Netflix account) might n...

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Article Heavy Truck Shop Parts Pricing

Heavy Truck Shop Parts Pricing

Your shop needs a decent margin to keep the doors open. Parts markup is, not surprisingly, a big par...

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Article Front Shop, Back Shop, HUT!

Front Shop, Back Shop, HUT!

What do you get when you combine a whiteboard with the Fullbay workflow? A pretty awesome way to see...

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Article Going Digital: A Shop Owner’s Introduction to Commercial Repair Marketing

Going Digital: A Shop Owner’s Introduction to Commercial Repair Marketing

We tapped a commercial diesel marketing expert from Dieselmatic to help create an essential guide to...

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Article Labor Guides and All That Jazz: A Deeper Dive

Labor Guides and All That Jazz: A Deeper Dive

What shops are using labor guides—and are they earning more because of them? Check out what our re...

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Article Putting the Heavy and the Metal Into Heavy Metal

Putting the Heavy and the Metal Into Heavy Metal

Ever wonder what kind of techs work on big construction & mining equipment? We’ve got your answers...

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Article Revenue, Wages, and Efficiency, Oh My! A Deeper Dive

Revenue, Wages, and Efficiency, Oh My! A Deeper Dive

What kind of raises do high-revenue shops offer their techs? Turns out, mostly good ones. Take a dee...

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Article 13 Ways Fullbay Can Supercharge Your Shop

13 Ways Fullbay Can Supercharge Your Shop

The Fullbay crew is all about helping you run a more efficient and profitable commercial repair shop...

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Article What Services Does Your Shop Offer? A Deeper Dive

What Services Does Your Shop Offer? A Deeper Dive

In this data deep dive from the 2022 State of Heavy-Duty Repair, we explored how many services high-...

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Article Got Margin? Why You Shouldn’t Always Depend on Markup

Got Margin? Why You Shouldn’t Always Depend on Markup

Markups? Margins? What are the differences and which one should a commercial repair shop use? Read t...

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Article Parts, Techs, and Tools: The State of Heavy-Duty Repair Webinar Recap

Parts, Techs, and Tools: The State of Heavy-Duty Repair Webinar Recap

Did you miss our webinar about the State of Heavy-Duty Repair? You’re in luck! We taped it, so you...

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Article 6 Need-to-Know Facts About Heavy Duty Diesel Mechanic Salary

6 Need-to-Know Facts About Heavy Duty Diesel Mechanic Salary

Wondering how much a heavy-duty technician can make? The answer is, it varies—read our article to ...

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Article Cash on the Shelves: A Deeper Dive Into How Shops Manage Parts, Inventory Counts, And More

Cash on the Shelves: A Deeper Dive Into How Shops Manage Parts, Inventory Counts, And More

Parts inventory is cash on the shelves—are you managing it correctly? Our deep dive into Fullbay d...

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Article You Can’t Teach Positivity: Ashley Sowell on Building Shop Culture

You Can’t Teach Positivity: Ashley Sowell on Building Shop Culture

A good working environment is just the beginning. We sat down with Integrity Fleet Services to chat ...

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Article Bringing the Team Together: How a Commission Structure Incentivizes Success

Bringing the Team Together: How a Commission Structure Incentivizes Success

Paying a commission can help incentivize their techs to do their best work. But how do you get start...

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Article Thinking About Promoting a Technician to Supervisor? Here’s What You Need to Consider…

Thinking About Promoting a Technician to Supervisor? Here’s What You Need to Consider…

Promoting leaders from within is great for your shop. But, as many already know, the best technician...

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Article The World of DOT and Diagnostic Inspections: A Deeper Dive

The World of DOT and Diagnostic Inspections: A Deeper Dive

What are you charging for inspections? Dive into our State of Heavy-Duty Report data to find out if ...

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Article Managing Cash Flow: 5 Tips for Keeping Your Shop in the Black

Managing Cash Flow: 5 Tips for Keeping Your Shop in the Black

Is managing your cash flow getting the better of you? We’ve compiled these five tips to help make ...

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Article Shop Owner Roundtable Recap: Trends, Challenges, and Opportunities in 2022

Shop Owner Roundtable Recap: Trends, Challenges, and Opportunities in 2022

Check out our webinar recap to find out how two shop owners are dealing with the parts and tech shor...

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Article You Have The Right to Repair This Truck…Or Do You?

You Have The Right to Repair This Truck…Or Do You?

Not up on the Right To Repair? We mined bonus data from our State of Heavy-Duty Repair to report on ...

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Article Diesel Particulate Filter (DPF) Regen and Repair

Diesel Particulate Filter (DPF) Regen and Repair

Take a look at our essential guide to learn more about diesel particulate filter (DPF) regen, mainte...

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Article Marketing Goes Heavy-Duty: Introducing Nick Adams & Dieselmatic

Marketing Goes Heavy-Duty: Introducing Nick Adams & Dieselmatic

Meet the newest member of the Fullbay family: Dieselmatic! Find out what this heavy-duty marketing f...

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Article Fullbay Acquires Dieselmatic

Fullbay Acquires Dieselmatic

Fullbay Acquires Dieselmatic Digital Inc. to Create Full Suite of Business Services for Heavy-Duty R...

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Article The Certification Drama: Or, One Does Not Simply Write About Diesel Certifications

The Certification Drama: Or, One Does Not Simply Write About Diesel Certifications

Why isn’t there an industry-wide certification for techs? Follow along with our latest post and se...

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Article We’re Just Here For the Gasoline: A Look at Rising Diesel Prices

We’re Just Here For the Gasoline: A Look at Rising Diesel Prices

In our latest article, we take a look at the skyrocketing cost of diesel and how it affects the supp...

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Article Marketing Madness: Hiring a Marketer vs. Doing It Yourself

Marketing Madness: Hiring a Marketer vs. Doing It Yourself

Should you hire a marketer, or handle it yourself? We spoke to two different shops who handle their ...

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Article Building Loyalty: How to Start a Customer Loyalty Program

Building Loyalty: How to Start a Customer Loyalty Program

If you want to test out a customer loyalty program but aren’t sure where to start, our latest post...

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Article 10 Steps to 100% Efficiency

10 Steps to 100% Efficiency

Shop efficiency is a huge part of profitability. Check out our newest post to see how you can maximi...

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Article What’s the State of Heavy-Duty? 5 Insights From Our Brand-New Report!

What’s the State of Heavy-Duty? 5 Insights From Our Brand-New Report!

The 2021-22 State of Heavy-Duty Report is here, and we’ve selected some of our favorite takeaways ...

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Article Shop Efficiency vs Productivity: What’s the Difference?

Shop Efficiency vs Productivity: What’s the Difference?

Knowing the difference between shop efficiency and shop productivity is a stepping stone to running ...

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Article Webinar Recap: How To Hire Sales & Marketing For Your Shop

Webinar Recap: How To Hire Sales & Marketing For Your Shop

Ever wonder if you should hire a sales or marketing person? Our latest webinar shows you how to make...

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Article Attack of the Lead Magnets: 5 Steps to Set Up A Solid Magnet

Attack of the Lead Magnets: 5 Steps to Set Up A Solid Magnet

Follow our step by step guide and you’ll have a solid lead magnet that will convert web traffic to...

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Article The Phantom Funnel: How to Put Lead Magnets to Work for You

The Phantom Funnel: How to Put Lead Magnets to Work for You

We’re here to talk all about lead magnets - the trick of the marketing trade & how a commercial re...

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Article 7 Cool Ways Fullbay Can Help You in 2022

7 Cool Ways Fullbay Can Help You in 2022

Have you tried all our coolest features? We bet you haven’t! Read our latest post to see how we ca...

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Article Webinar Recap: How to Make Your Shop Successful in 2022

Webinar Recap: How to Make Your Shop Successful in 2022

If you’re trying to grow your shop in 2022, you should listen to what Chris & Jacob have to say ab...

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Article For a Few Labor Rates More

For a Few Labor Rates More

We’re back with more advice about raising your labor rates! Read our blog for some practical strat...

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Article A Fistful of Labor Rates

A Fistful of Labor Rates

Have you raised your labor rate lately? Read our latest blog to learn why you should reevaluate your...

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Article Taking the Lead: Seven Traits of Great Leadership in Shops

Taking the Lead: Seven Traits of Great Leadership in Shops

Good leadership isn’t just one quality—it’s several. Learn how you can become a great heavy-du...

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Article That Rainy Day Fund: Why Your Shop Needs One & 7 Ways to Contribute

That Rainy Day Fund: Why Your Shop Needs One & 7 Ways to Contribute

Setting aside money for a rainy day can be tough in this economy, but it’s doable. We’ve put tog...

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Article Three Ways Your Shop Can Combat Inflation

Three Ways Your Shop Can Combat Inflation

Got inflation? Yeah, it’s kind of a big deal right now. We’ve put together some tips to help you...

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Article Starting Out Right: How Early Planning Helps Shops Thrive

Starting Out Right: How Early Planning Helps Shops Thrive

Start-of-year-planning can help you identify obstacles and strengths, and make sure your shop is gro...

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Article Fullbay: The Company, The Mission, The Values

Fullbay: The Company, The Mission, The Values

Fullbay is dedicated to helping the diesel industry. Learn more about our values & find out why we d...

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Article 2021: A Retrospective

2021: A Retrospective

The first month of the new year is upon us, and that means we’re showing off all the great product...

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Article Truck Tales: The Repair Before Christmas

Truck Tales: The Repair Before Christmas

The night before Christmas, and all through the shop, not a create was stirring not Karl, Nor Scott....

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Article 11 Awesome Free Things to Round Out the Year

11 Awesome Free Things to Round Out the Year

Do you like free stuff? So do we! That’s why we put together a post of some of our favorite free r...

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Article The Truck, The Tech, and The Triage: A Quick Guide to Triage Bays

The Truck, The Tech, and The Triage: A Quick Guide to Triage Bays

A triage bay in a heavy-duty repair shop can streamline your workflow like you wouldn’t believe. L...

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Article How to Modernize the Industry: One Shop Manager’s Opinion

How to Modernize the Industry: One Shop Manager’s Opinion

The diesel industry has a lot going for it, but could it stand to modernize a bit more? Jimmy Wall t...

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Article Our Super-Fast Infrastructure Recap

Our Super-Fast Infrastructure Recap

What’s in the infrastructure bill? Lots of stuff, but our latest post breaks down what’s really ...

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Article 6 Things To Consider When Building a Service Truck

6 Things To Consider When Building a Service Truck

Learn more about fitting out and buying the perfect vehicle for your heavy-duty repair shop mobile b...

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Article In The Bay: The Shop Owner’s Scoreboard

In The Bay: The Shop Owner’s Scoreboard

If you’re making all your decisions based on immediate reactions and gut feelings, then you’re d...

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Article Diesel Stories Recap: Rocky Sickmann from Folds of Honor

Diesel Stories Recap: Rocky Sickmann from Folds of Honor

Listen to Sgt. Rocky Sickmann story about being held captive during the Iran hostage crisis and how ...

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Article Fullbay Announces McKittrick as CEO, Elevates Findlay to Executive Chairman to Accelerate Growth

Fullbay Announces McKittrick as CEO, Elevates Findlay to Executive Chairman to Accelerate Growth

Fullbay announces Patrick McKittrick as its new Chief Executive Officer, effective November 15, 2021...

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Article Diesel Stories Recap: Truckers Against Trafficking

Diesel Stories Recap: Truckers Against Trafficking

Did you know 40+ million people are victims of human trafficking? Learn how Truckers Against Traffic...

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Article 5 Tips to Help You With Your End-of-Year-Planning

5 Tips to Help You With Your End-of-Year-Planning

End-of-year planning can save you money and generally help you chart a proper course through the nex...

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Article An Honorable Cause: Why We’re Supporting Folds of Honor

An Honorable Cause: Why We’re Supporting Folds of Honor

Our charity is Folds of Honor, which provides assistance to the children & spouses of fallen or inju...

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Article How to Survive the Parts Shortage: A Webinar Recap

How to Survive the Parts Shortage: A Webinar Recap

Need help getting ahead of the parts shortage? Then join David Seewack, and Fullbay as we talk about...

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Article 6 Cool Things We Learned From Parts Managers in the Trenches

6 Cool Things We Learned From Parts Managers in the Trenches

We talked to three guys with extensive parts experience to help us build out a post full of advice f...

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Article 13 Scariest Things to Happen in a Repair shop

13 Scariest Things to Happen in a Repair shop

We’re celebrating the spooky atmosphere of October by sharing some of the scariest moments you can...

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Article Researching Fleets for Fun and Profit

Researching Fleets for Fun and Profit

Building a good PM pitch means researching the fleets you want to work on. In our latest post, we sh...

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Article The Many Lives of a Fleet Manager

The Many Lives of a Fleet Manager

Whether you’re thinking about making a career change or just want to know what your fleet contact ...

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Article How To Start A Mobile Truck Repair Business

How To Start A Mobile Truck Repair Business

Mobile truck repair shops are on the rise. Interested in a potentially lucrative career that gets yo...

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Article Everything You Need to Know About the 2021 SEMA and AAPEX Trade Shows

Everything You Need to Know About the 2021 SEMA and AAPEX Trade Shows

The 2021 SEMA and AAPEX trade shows are just around the corner. We’ve got the dates, times, and al...

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Article Fixing What’s Broken: The Origins & Potential Outcomes of the Parts Shortage

Fixing What’s Broken: The Origins & Potential Outcomes of the Parts Shortage

Find out what is causing the heavy-duty industry parts shortage, how is it impacting shops & fleets,...

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Article 7 Things Parts Managers Do Every Day

7 Things Parts Managers Do Every Day

If the parts manager doesn’t do his job, the shop’s workflow gets interrupted. Here are 7 essent...

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Article Webinar Recap: Win-Win-Win: How to Prevent Unscheduled Downtime in Fleets

Webinar Recap: Win-Win-Win: How to Prevent Unscheduled Downtime in Fleets

Preventive maintenance work, or PMs as we like to call them, are a big deal for everyone: fleets, sh...

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Article Diesel Stories Recap: Jennifer Maher of TechForce vs. the Tech Shortage

Diesel Stories Recap: Jennifer Maher of TechForce vs. the Tech Shortage

On Diesel Stories, we sat down with Jennifer Maher, CEO of TechForce Foundation, to talk about the t...

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Article Diesel Stories Recap: Jamie Irvine of the Heavy-Duty Parts Podcast

Diesel Stories Recap: Jamie Irvine of the Heavy-Duty Parts Podcast

On a recent episode of Diesel Stories, Jacob and Chris sat down with Jamie Irvine of The Heavy-Duty ...

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Article Essential Tools YOU Need for Your Heavy Duty Shop

Essential Tools YOU Need for Your Heavy Duty Shop

When you start a diesel repair shop one of the first things you’ll need to do is make sure you hav...

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Article What is a BIT Inspection and How Do You Pass One?

What is a BIT Inspection and How Do You Pass One?

Learn what a BIT Inspection is, the requirements, differences between a BIT and DOT inspection, and ...

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Article Webinar Recap: How to Survive the Technician Shortage

Webinar Recap: How to Survive the Technician Shortage

In this special roundtable discussion we dive deep into the causes of the tech shortage and how shop...

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Article In The Bay: Eleven Deaths a Day

In The Bay: Eleven Deaths a Day

There is 11 deaths a day involving large trucks. If you work in the field of fleet maintenance you a...

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Article Heavy Truck Inspection: Preventing Unscheduled Downtime

Heavy Truck Inspection: Preventing Unscheduled Downtime

A heavy truck inspection while checking a customer's unit is a win-win deal. It means more business ...

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Article Diesel Stories Recap: Robert Palm and Truckers Final Mile

Diesel Stories Recap: Robert Palm and Truckers Final Mile

Sometimes, a truck driver or their family needs a helping hand—and that’s where Truckers Final M...

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Article Technician Performance Review: How to Measure Success

Technician Performance Review: How to Measure Success

An updated evaluation process that focuses on more than what techs do wrong can go a long way in hel...

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Article Piped In: What’s a Tech Pipeline, and Should I Make One?

Piped In: What’s a Tech Pipeline, and Should I Make One?

What is a technician pipeline and how do you go about setting one up with your local schools? Find t...

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Article What You Need to Know About Becoming a Diesel Mechanic

What You Need to Know About Becoming a Diesel Mechanic

Check out our essential guide on how you can become a diesel mechanic in the heavy-duty industry, ho...

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Article PSI vs PSIA vs PSIG: Differences Between Air Pressure

PSI vs PSIA vs PSIG: Differences Between Air Pressure

What is PSI? Come on, Fullbay, you may be saying, everyone knows what PSI is. It’s true: most of o...

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Article Diesel Stories Recap: Adventures in Training Techs With Tim Hawes

Diesel Stories Recap: Adventures in Training Techs With Tim Hawes

In this recent episode of Diesel Stories, we sit down and learn about how Tim Hawes, Director of Tra...

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Article The True Cost of Downtime

The True Cost of Downtime

When your fleet customers can tell you how unscheduled downtime impacts their bottom line, they aren...

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Article Webinar Recap: Your 2021 Financial Plan & How to Come Back Strong

Webinar Recap: Your 2021 Financial Plan & How to Come Back Strong

For the webinar, we are covering what you need to know about shop finances & how a shop that isn’t...

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Article TechForce Foundation & The Tech Shortage

TechForce Foundation & The Tech Shortage

TechForce Foundation is changing the way diesel technicians are viewed—& what’s more, help them ...

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Article Going to Market: Fullbay’s New Feature Makes Buying Parts Easy

Going to Market: Fullbay’s New Feature Makes Buying Parts Easy

Do you ever wish it was easier to purchase parts? Introducing Fullbay Marketplace the newest and eas...

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Article Diesel Stories Recap: Ray Clark Gives Advice to Techs of the Future

Diesel Stories Recap: Ray Clark Gives Advice to Techs of the Future

In this episode, Jacob and Chris sat down with Ray Clark, Director of Training and Development at Tr...

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Article Diesel Stories Podcast Recap – Working on the Diesel Tech Shortage With Jay Goninen

Diesel Stories Podcast Recap – Working on the Diesel Tech Shortage With Jay Goninen

Who’s trying to fix the diesel tech shortage? Well, we all are—but Jay Goninen of Find A Wrench ...

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Article Return of the Funnel: How Technicians Can Contribute to Your Revenue Funnel

Return of the Funnel: How Technicians Can Contribute to Your Revenue Funnel

A long time ago, on a blog far, far away, we introduced you to the revenue funnel. Then we showed yo...

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Article 6 Ways Your Shop Ensures Uptime

6 Ways Your Shop Ensures Uptime

Are you contributing enough to your customers’ uptime? Check out our six tips that can help your s...

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Article Working smarter by focusing on the right metrics

Working smarter by focusing on the right metrics

Using KPIs to more effectively manage repair shop operations leads to measurable efficiency and prod...

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Article Diesel Stories Podcast Recap: Troy Willich on Looking Out for Your Customers

Diesel Stories Podcast Recap: Troy Willich on Looking Out for Your Customers

Jacob & Chris sat down with Troy Willich, CEO & Co-Founder of TDI Fleet Services to talk about the c...

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Article Diesel Stories Podcast Recap: Truck Yoo and Running a Biz as an Owner-Operator

Diesel Stories Podcast Recap: Truck Yoo and Running a Biz as an Owner-Operator

Jacob and Chris sit down with Sebastian Brzek & Jose Hernandez, co-hosts of Truck Yoo. Sebastian is ...

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Article How to Quarterback a Shop: The Duties of a Service Manager

How to Quarterback a Shop: The Duties of a Service Manager

Not doing any of these 11 essential service manager duties can make the difference between having a ...

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Article Read All About It: Fullbay Cares About Literacy

Read All About It: Fullbay Cares About Literacy

We were curious about the impact books have had on the heavy-duty industry, so we reached out to our...

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Article Diesel Stories Recap: David Saline on Running a Diesel Shop

Diesel Stories Recap: David Saline on Running a Diesel Shop

Check out our Diesel Stories interview with David Saline on how he got into the diesel industry, sol...

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Article Enter the Matrix: Parts Pricing Made Easy

Enter the Matrix: Parts Pricing Made Easy

In Enter the Matrix, our latest webinar, we talked all about the intricacies that go into recouping ...

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Article Need a Lift? A Quick Rundown of Things to Know

Need a Lift? A Quick Rundown of Things to Know

In short, a lift is a tool that will ideally improve a lot of things in your shop. But it isn’t a ...

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Article How Low Can You Go? The CSA’s Impact On Your Fleet

How Low Can You Go? The CSA’s Impact On Your Fleet

A high CSA score can negatively effect your fleet. Find out what goes into your CSA score and find o...

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Article Solving Trucking’s Problems With ATRI

Solving Trucking’s Problems With ATRI

We sat down with Rebecca Brewster, President and COO of ATRI, to learn a little more about their org...

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Article Training Keeps Trucks On The Road, Techs In Your Shop

Training Keeps Trucks On The Road, Techs In Your Shop

If you want to avoid downtime, you need to ensure your technicians have the proper skills to work on...

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Article A Quick Guide to VMRS

A Quick Guide to VMRS

We’ll say it here: If you’re pitching your services to fleets, you can’t go wrong with knowing...

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Article Partner Spotlight: All About the Technology & Maintenance Council (TMC)

Partner Spotlight: All About the Technology & Maintenance Council (TMC)

TMC is all about helping the industry be the best version of itself, so it’s no wonder the crew he...

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Article A Quick Guide to the DVIR

A Quick Guide to the DVIR

What is a DVIR? Why does it matter? Learn the answer to these questions and how to conduct a pre and...

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Article In The Bay: Weekly Meetings

In The Bay: Weekly Meetings

Every week, get your leadership team together. Hold this meeting at the same time every week, even i...

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Article NAPA ProLink vs O’Reilly First Call

NAPA ProLink vs O’Reilly First Call

When you compare NAPA ProLink vs O'Reilly First Call you’ll see they’re similar to each other, b...

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Article Heavy Duty Shop Supplies: Why to Charge for Them

Heavy Duty Shop Supplies: Why to Charge for Them

Charging for shop supplies is essential to make your shop whole for those costs. Read our tips on th...

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Article The Revenue Has Landed: How Can Your Shop Recoup Landed Costs?

The Revenue Has Landed: How Can Your Shop Recoup Landed Costs?

What are landed costs, why does it matter for your shop, and how do you recoup the costs. Read on to...

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Article Accounting vs. Management Software: Let’s Get Ready to Rumble!

Accounting vs. Management Software: Let’s Get Ready to Rumble!

Which software would win in a fight—accounting or shop management? And which is worthy of being pu...

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Article The Funnel Strikes Back: How Service Managers Can Drive Invoiced Hours

The Funnel Strikes Back: How Service Managers Can Drive Invoiced Hours

Without a service manager, your shop's work can grind to a halt. Learn strategies that can help your...

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Article How to Use Data in the Parts Purchasing Decision

How to Use Data in the Parts Purchasing Decision

The proliferation of parts options can make it difficult to choose the right part for a vehicle. Dat...

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Article Fullbay Cares: Operation Roger

Fullbay Cares: Operation Roger

Imagine your (furry) best friend being stuck across the country! That is where Operation Roger comes...

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Article Trucks Down Under: Your Guide to Australian Truck Classifications

Trucks Down Under: Your Guide to Australian Truck Classifications

Check out this extremely high-level guide to Australian truck classification and key information you...

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Article Measuring Up at the Annual Roadcheck

Measuring Up at the Annual Roadcheck

So what happens during CVSA Roadcheck? Find out more info and learn how you, as a shop owner, can he...

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Article To Blog or Not To Blog!

To Blog or Not To Blog!

We’ve put together this little primer to help you learn the ins and outs of blogging and whether i...

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Article In The Bay: Quarterly planning

In The Bay: Quarterly planning

Quarterly financial planning can help your shop in more ways than one. Learn strategies need to crea...

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Article The Truth About CVIP Inspections

The Truth About CVIP Inspections

The CVIP inspection is one element your fleet (or shop) cannot overlook. Learn about Canada safety r...

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Article Repair Shop Finances: 10 tips to help you boost revenue

Repair Shop Finances: 10 tips to help you boost revenue

Mastering important accounting principles doesn't have to be overwhelming. Just to prove it, here ar...

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Article What are KPIs, and why should I track them?

What are KPIs, and why should I track them?

KPIs are a way to measure performance. When you set goals for your shop, you need a way to see if yo...

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Article Shop For Sale: Fullbay’s Guide to Selling Your Business

Shop For Sale: Fullbay’s Guide to Selling Your Business

If you’ve been thinking about selling your shop, or are just starting to wonder how to fund that b...

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Article Where Did You Hear That? Our Quick Guide to Industry News

Where Did You Hear That? Our Quick Guide to Industry News

Need something to read? Go ahead and dig into this list of our favorite heavy-duty new sources! Incl...

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Article Electric, Hydrogen, and Battery-Powered Trucks, Oh My!

Electric, Hydrogen, and Battery-Powered Trucks, Oh My!

Check out info on 4 alternative fuels & the manufacturers who are experimenting with them as we take...

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Article A Quick Guide to Breakdown Directories

A Quick Guide to Breakdown Directories

Learn how a breakdown directory can help your shop. Plus, find information on pricing, requirements ...

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Article Webinar Recap: How to Market Your Shop in 2021

Webinar Recap: How to Market Your Shop in 2021

What are the best ways to market your repair shop in 2021? Check out our webinar for some old and ne...

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Article How to Deal With Declined Repairs

How to Deal With Declined Repairs

Let’s make one thing absolutely clear. When a repair is declined, 99% of the time, it’s not you,...

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Article How to Get Started With PM Work

How to Get Started With PM Work

Preventive maintenance is one of the best things you can do for a vehicle and your shop. But how do ...

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Article In The Bay: Diesel Stories

In The Bay: Diesel Stories

Being a diesel shop owner can be lonely! We are proud to announce the launch of Diesel Stories a pod...

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Article Be Learned: How To Fast-Track Your Fullbay Experience

Be Learned: How To Fast-Track Your Fullbay Experience

We’re always on the lookout for new ways to help our customers. Our help desk keeps track of what ...

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Article Increase Your Reach: Local SEO Tips for Repair Shops

Increase Your Reach: Local SEO Tips for Repair Shops

Your potential customers are looking for a repair shop that can take their truck now or in the near ...

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Article Trucker Buddy International – Bringing the Industry to the Classroom

Trucker Buddy International – Bringing the Industry to the Classroom

Trucker Buddy works to connect students with truck drivers. In this organization, truckers become me...

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Article A Quick Guide to Online Reviews

A Quick Guide to Online Reviews

Online reviews can increase your shop’s visibility. Plus, they provide opportunities to connect wi...

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Article Subletting Repair Service: How Outside Help Can Boost Revenue

Subletting Repair Service: How Outside Help Can Boost Revenue

Fullbay helps you figure out what subletting is, why you should do it, and what you should charge fo...

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Article In The Bay: Shop Maturity

In The Bay: Shop Maturity

Not all shops are equal. Obviously. But why aren’t they equal? What sets one shop apart from anoth...

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Article Repair Shop Revenue: Your Guide to Building a Funnel

Repair Shop Revenue: Your Guide to Building a Funnel

What is a repair shop revenue funnel, and how is it different from the “revenue funnel” graphics...

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Article A Quick Guide to All Things Accounts Receivable

A Quick Guide to All Things Accounts Receivable

How can a heavy-duty shop collect accounts receivable without losing their sanity? Here are some tip...

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Article 2021 Ultimate Guide to Heavy-Duty Truck Shows

2021 Ultimate Guide to Heavy-Duty Truck Shows

Heavy-duty truck shows are a great place to meet people, catch up on industry news, and score produc...

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Article Parts, Parts, Parts: 5 Tips to Get Better Prices

Parts, Parts, Parts: 5 Tips to Get Better Prices

We’re all about helping you keep costs down, and there are a few tricks you can use to minimize th...

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Article 5 Key Takeaways from Our Heavy-Duty Industry Report

5 Key Takeaways from Our Heavy-Duty Industry Report

Find 5 actionable tips on how to boost your revenue using the data from Fullbay's first-ever State o...

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Article Closing the Books: The Month End Close Checklist

Closing the Books: The Month End Close Checklist

A month-end close checklist is nothing fancy. It's just a list of things to do before you call a mon...

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Article Heavy-Duty World: 6 Cool Repair-Centric YouTube Channels to Check Out

Heavy-Duty World: 6 Cool Repair-Centric YouTube Channels to Check Out

We’ve put together a list of some awesome diesel repair-centered YouTube channels for you to check...

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Article What is a Career Path, and Does My Shop Need One?

What is a Career Path, and Does My Shop Need One?

Creating a career path for your shop is a win-win situation for you and your techs....

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Article In The Bay: Unintended Consequences of the U.S. Stimulus Bills

In The Bay: Unintended Consequences of the U.S. Stimulus Bills

The problem with stimulus bills is that printing money causes inflation. Cutting a pizza into smalle...

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Article A Basic Guide to Flat vs. Hourly Rate

A Basic Guide to Flat vs. Hourly Rate

Learn more about the differences between flat rate & hourly pay in repair shops! We'll provide just ...

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Article Zerks?

Zerks?

With the right equipment and a reliable procedure, zerk lubing can be a valuable source of income th...

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Article Fullbay Cares: Charities We Supported In 2020

Fullbay Cares: Charities We Supported In 2020

We’d known for a while that we wanted to give back to the heavy-duty industry and launched Fullbay...

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Article Put Gamification to Work for Your Shop

Put Gamification to Work for Your Shop

Friendly competition is a great motivator. That’s why the best truck shops use leaderboards & othe...

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Article Top Fullbay Blog Posts of 2020

Top Fullbay Blog Posts of 2020

We’re excited to kick off 2021, so we went back through our posts and selected the 10 most-visited...

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Article What Are Comeback Repairs?

What Are Comeback Repairs?

Heavy-duty comeback repairs can throw off your entire day. How do you track them? How do you prevent...

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Article How to Minimize Interruptions in Your Heavy-Duty Repair Shop

How to Minimize Interruptions in Your Heavy-Duty Repair Shop

Interruptions can break a tech's concentration & cause them to make a mistake that could cause comeb...

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Article Hitting the Road: Five Awesome Trucking Shows

Hitting the Road: Five Awesome Trucking Shows

Looking for your next favorite streaming show about trucks & truckers? We've got you covered--check ...

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Article In The Bay: The Virtues of Blocking and Tackling

In The Bay: The Virtues of Blocking and Tackling

If you focus on doing the basics in your shop, and doing them well, six months from now you could be...

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Article Your Complete Guide to Shop Management Software

Your Complete Guide to Shop Management Software

Learn what features you should look for in shop management software, as well as what questions you s...

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Article Mobile Lube Oil Business: Extending Your Services

Mobile Lube Oil Business: Extending Your Services

Customer satisfaction is the name of the diesel repair game, and satisfaction starts with making thi...

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Article In The Bay: Year End 2020

In The Bay: Year End 2020

Ready to close out 202? Here are some things to keep in mind as you close out the year....

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Article Happy Thanksgiving, Veterans! How One Charity Is Giving Back

Happy Thanksgiving, Veterans! How One Charity Is Giving Back

Veterans Inc. loves to support veterans who want to obtain their CDLs. But we realized there was a l...

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Article In The Bay: Diesel vs. Electric

In The Bay: Diesel vs. Electric

It’s the elephant in the room. Will commercial repair shops go away when electric trucks become a ...

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Article What’s Your NPS? Why You Need It & How to Do It

What’s Your NPS? Why You Need It & How to Do It

We probably don’t need to tell you that reputation matters, especially in our brave new world of s...

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Article Fullbay Demonstrates The Future of Shop Management at AAPEX

Fullbay Demonstrates The Future of Shop Management at AAPEX

Learn about our plans for our heavy-duty repair shop themed virtual booth at AAPEX 2020 and how we c...

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Article FAW Roundtable Recap: Bringing It All Together

FAW Roundtable Recap: Bringing It All Together

Jacob Findlay joined TechMission 2020 roundtable & discussed what those in the industry can do to en...

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Article What Does Fullbay’s Software Do?

What Does Fullbay’s Software Do?

What is Fullbay? Well, it’s an end-to-end repair shop management software, built specifically for ...

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Article Essential Introduction to Semi-Trucks and Trailers

Essential Introduction to Semi-Trucks and Trailers

Raise your hand if you can tell a sleeper from a day cab. Okay, now put them down. There’s probabl...

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Article Let’s Get Mobile: Lessons Learned From Our Mobile Repair Webinar

Let’s Get Mobile: Lessons Learned From Our Mobile Repair Webinar

You know we love mobile techs here at Fullbay. We write about them, we talk about them…and a few w...

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Article Happy Shop Owner Appreciation Week!

Happy Shop Owner Appreciation Week!

We’re all about celebrating the people who keep our industry moving. In recent weeks, we’ve rais...

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Article How St. Christopher Truckers Relief Fund Helps Drivers

How St. Christopher Truckers Relief Fund Helps Drivers

St. Christopher Truckers Relief Fund steps in when truck drivers need a hand, whether they need help...

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Article In The Bay: The Three Levers of Shop Profitability

In The Bay: The Three Levers of Shop Profitability

Have you ever felt frustrated while trying to make your shop more profitable? Sure you have – just...

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Article How to Set Your Diesel Repair Shop Labor Rates

How to Set Your Diesel Repair Shop Labor Rates

Fact: Most people associate low cost with low quality. Fact: You need to set your diesel repair shop...

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Article The Final Mile: How One Charity Is Helping Truck Drivers Get Home

The Final Mile: How One Charity Is Helping Truck Drivers Get Home

It’s Truck Driver Appreciation Week, and to celebrate it, the crew at Fullbay took some time to th...

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Article Ins and Outs of Inventory

Ins and Outs of Inventory

Quick! A customer needs a part. Do you have it in your inventory? If you had to pause and think abou...

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Article Stay Current: The Importance of Updating Your Equipment

Stay Current: The Importance of Updating Your Equipment

When was the last time you updated your work computer? If you had to pause and think about it, this ...

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Article Fully Accessible: Who In Your Shop Needs Access to Fullbay?

Fully Accessible: Who In Your Shop Needs Access to Fullbay?

“So, who in my shop should be using Fullbay?” It’s a question that probably pops up for a lot ...

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Article Ways to Keep the Harvest On Track

Ways to Keep the Harvest On Track

You know the feeling: You’ve got planting or harvesting to do, and one of your machines has decide...

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Article Do’s & Don’ts of Writing a Great Diesel Tech Job Post

Do’s & Don’ts of Writing a Great Diesel Tech Job Post

When was the last time you hired someone? Maybe it’s been a bit since you advertised for a new tec...

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Article In The Bay: Don’t Be A Martyr

In The Bay: Don’t Be A Martyr

If you’re a shop owner, you’ve probably been tempted to be a martyr with your money and your tim...

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Article Freedom Road: How Truckers Can Save Lives

Freedom Road: How Truckers Can Save Lives

When we think of human trafficking, we often picture Liam Neeson growling threats into a telephone. ...

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Article Why A Price Matrix Is Just Good Business

Why A Price Matrix Is Just Good Business

A wise man once said, “You have to be deliberate in your pricing.” That wise man was actually Fu...

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Article How Much Time Do Your Techs Lose?

How Much Time Do Your Techs Lose?

Time. It’s our most precious resource, isn’t it? We always think we have more of it, only to be ...

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Article Electrified: The Details on California’s New Ruling

Electrified: The Details on California’s New Ruling

As Bob Dylan once crooned, “The times they are a-changing.” Improvements in technology have led ...

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Article The S-Word: Building a Sales Component for Your Shop

The S-Word: Building a Sales Component for Your Shop

Sales. Did a shiver run down your spine when we said that word? Are you picturing cold calls and awk...

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Article We’re All Part of This

We’re All Part of This

I realized I’ve started writing these posts pretty regularly in the past few months, but I think w...

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Article Boost Technician Efficiency

Boost Technician Efficiency

Labor is one of your biggest expenses for most repair shops. But there is good news--we know ways yo...

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Article Essential Heavy-Duty Terms, Acronyms, & More

Essential Heavy-Duty Terms, Acronyms, & More

There are a lot of terms in the diesel industry. That is why we decided to create an essential list ...

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Article The Good, The Bad, and the DOT Inspection

The Good, The Bad, and the DOT Inspection

What is a DOT inspection? Fullbay, you’re saying, is this a trick question? No, we’re not talkin...

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Article The Beat Goes On – Carefully

The Beat Goes On – Carefully

It’s been a busy month as businesses reopen and learn how to balance safety with restarting the ec...

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Article Good In-tech-tions: Your Guide to Hiring and Retaining Techs

Good In-tech-tions: Your Guide to Hiring and Retaining Techs

Your techs are the absolute lifeblood of your shop. We’ve written extensively about how to recruit...

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Article The Ins and Outs of Onboarding

The Ins and Outs of Onboarding

What’s the key to a happy, functional shop? A good team with high morale, of course. We’ve talke...

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Article BUILDING SHOP CULTURE

BUILDING SHOP CULTURE

How often do you think about culture in your shop? The term “workplace culture” is a newer one t...

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Article Diesel Repair Shop Layout

Diesel Repair Shop Layout

What does your dream shop look like? Is it furnished with state-of-the-art equipment and tools? Does...

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Article Heavy-Duty Goes To Hollywood

Heavy-Duty Goes To Hollywood

Can you name all the heavy-duty vehicles that show up in movies? Check out our list of eight of our ...

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Article When In Doubt, Help Out

When In Doubt, Help Out

We knew we had to do our part. Through Fullbay Cares we've been able to accomplish a lot, but the go...

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Article Your Guide to Maximizing ‘Core’ Business

Your Guide to Maximizing ‘Core’ Business

If you want to move the needle on shop profitability, recycling core parts is the way to do it. We...

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Article Sorting Out Sales Tax for Heavy Duty Shops

Sorting Out Sales Tax for Heavy Duty Shops

Take a look at our guide to get a primer on sales tax on auto parts, labor, and more for your heavy-...

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Article The Importance of Preventive Fleet Maintenance

The Importance of Preventive Fleet Maintenance

By keeping track of the PMs for your fleet, you can keep all of your vehicles at a high uptime and l...

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Article Fullbay Launches Initiative to Give Back to Heavy-Duty Community

Fullbay Launches Initiative to Give Back to Heavy-Duty Community

Fullbay is pleased to introduce Fullbay Cares, an initiative to give back to the heavy-duty communit...

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Article Charging Environmental Fees

Charging Environmental Fees

Does your shop charge environmental fees? If you don’t, it’s something you should consider. Heav...

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Article We’re Here to Help: Introducing Fullbay Cares

We’re Here to Help: Introducing Fullbay Cares

When times get rough, I tend to be the kind of person who looks for the silver lining. I’ve found ...

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Article The D-Word: How to Put Your Shop’s Downtime to Work

The D-Word: How to Put Your Shop’s Downtime to Work

Have you ever thought about turning that downtime in workload into an opportunity for your shop? Che...

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Article We’re Here For You

We’re Here For You

I’ve used the word “unprecedented” more often in the last few weeks than in the last few years...

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Article Industry Leaders Join Fullbay’s Board of Directors

Industry Leaders Join Fullbay’s Board of Directors

Phoenix, AZ – April 22, 2020 – Fullbay, the leading shop management software for heavy-d...

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Article We Are the Back-Ups: How One Shop Keeps on Trucking

We Are the Back-Ups: How One Shop Keeps on Trucking

How do you get your shop through tough times, and take care of your staff as well? That’s one of m...

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Article Repair Shops Who Are Facing Challenging Times

Repair Shops Who Are Facing Challenging Times

We wanted to know how repair shops were faring in 2020, what they were doing to protect themselves, ...

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Article Marking It Up

Marking It Up

A fresh parts markup strategy will resuscitate your anemic bottom line and take your repair shop fro...

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Article The Stimulus Bill, Your Shop, and How to Keep Moving Forward

The Stimulus Bill, Your Shop, and How to Keep Moving Forward

5/16/20 UPDATE: The Paycheck Protection Program has already seen its $350 billion snapped up by smal...

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Article Tracking PMs with Fullbay

Tracking PMs with Fullbay

Heavy-duty repair shops recognize the value of offering PM tracking service. They know how it can be...

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Article Salary Guide for Diesel Mechanics, Shop Owners, and Truck Drivers

Salary Guide for Diesel Mechanics, Shop Owners, and Truck Drivers

Want to know what kind of income you could be looking at as a diesel mechanic or a diesel repair sho...

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Article We’re All in This Together

We’re All in This Together

Hello everyone. We’re living in a troubling time. The rapid spread of coronavirus, or COVID-19, ha...

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Article Shop Management Software Buying Guide

Shop Management Software Buying Guide

While shop management software can make your job easier, the wrong system can be a real drag. Here a...

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Article How PM Can Help Prevent Breakdowns

How PM Can Help Prevent Breakdowns

Unplanned downtime for a fleet can be expensive. But tracking PMs can save you time, money, & increa...

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Article How to Build Trust With Your Customers

How to Build Trust With Your Customers

You can’t run a shop without trust. Learn 13 ways to earn the trust of your fleet customers and ke...

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Article Portal to Profit: Putting the Customer Portal to Work

Portal to Profit: Putting the Customer Portal to Work

Give your customers a portal into their fleet's information. Learn how Fullbay can allow fleets to r...

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Article Making Sense of Truck Classification

Making Sense of Truck Classification

Ever wonder what each class or truck looks like? Read through our guide to learn more about each tru...

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Article Women in Trucking

Women in Trucking

Being a female truck driver isn’t an easy job, but it can be a rewarding career for women with the...

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Article Fullbay and the Mobile Tech

Fullbay and the Mobile Tech

A mobile diesel technician is like a lone wolf, prowling the darkened forest in search of their prey...

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Article How to Start a Diesel Truck Repair Shop

How to Start a Diesel Truck Repair Shop

Lots of diesel technicians wonder how to start a truck repair shop. If you’re set on opening your ...

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Article How Buying Bulk Heavy Duty Parts Can Increase Profit

How Buying Bulk Heavy Duty Parts Can Increase Profit

Buying bulk heavy-duty parts can be a way to keep your costs down. But buying in bulk isn't always e...

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Article How to Build a Marketing Plan for Your Repair Shop

How to Build a Marketing Plan for Your Repair Shop

Ready to create a marketing plan? We’ve put together 7 questions to ask yourself while creating th...

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Article Roles vs. Titles

Roles vs. Titles

You’ve probably noticed that we talk a lot about roles here at Fullbay. In any recent pieces we’...

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Article Truck Show Rundown

Truck Show Rundown

You know the saying: New year, new truck shows! (Wait, are we the only ones saying that?) 2020 has a...

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Article VIN Decoder: Cracking the VIN Code

VIN Decoder: Cracking the VIN Code

Knowing what each letter or number stands for can help you crack the VIN code, but using our free VI...

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Article A Brief History of Labor Guides

A Brief History of Labor Guides

Whether you’re a fleet manager or a shop owner, you can probably agree that time is money. When yo...

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Article Predictive Maintenance

Predictive Maintenance

Your truck belongs out on the road, doing its job and making you money. To do that, of course, you n...

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Article Why You Should Love Preventive Maintenance

Why You Should Love Preventive Maintenance

Think of your truck as a star athlete. There are certain things your athlete needs to turn in incred...

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Article 15 GIFs to Describe The Life of a Heavy Duty Mechanic

15 GIFs to Describe The Life of a Heavy Duty Mechanic

That face when it’s your first day on the job and your boss throws you into the thick of things vi...

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Article The Paperless Office

The Paperless Office

Going to a paperless office in your diesel repair shop not only gets you hard savings. It lets you g...

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Article Diesel Repair Shops Use Quickbooks

Diesel Repair Shops Use Quickbooks

When you’re running a truck repair business, the last thing you want to worry about is a shaky acc...

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Article Truckers and AB5

Truckers and AB5

Update: Federal Judge Roger T. Benitez has temporarily halted enforcement of AB5 when it comes to tr...

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Article How ADTC Is Helping Shops Find Technicians

How ADTC Is Helping Shops Find Technicians

Learn how American Diesel Training Center is working to solve the diesel technician shortage and lea...

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Article Should I go back to school? Your guide to a diesel mechanic education

Should I go back to school? Your guide to a diesel mechanic education

Hello, reader! Are you still grappling with the existential question of whether you should be a dies...

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Article Should I Be A Mechanic? And Other Existential Questions

Should I Be A Mechanic? And Other Existential Questions

Is being a mechanic worth it? It’s probably not the most existential question you’ve ever asked,...

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Article Why Paying For Tech Certifications Is Good For You

Why Paying For Tech Certifications Is Good For You

The more certifications & education a tech has, the more skilled they become, & the more you can cha...

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Article Help! I need somebody: 7 recruiting tactics to hire a mechanic

Help! I need somebody: 7 recruiting tactics to hire a mechanic

We need to hire. That one sentence can fill many a shop owner or manager with dread. There is way to...

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Article Protect Your Shop: Toxic Techs and How to Avoid Them

Protect Your Shop: Toxic Techs and How to Avoid Them

Picture it: there’s a holiday coming up, you’re short-staffed, and you just got a rush job from ...

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Article The Good, The Bad, and the B2B!

The Good, The Bad, and the B2B!

Are you a B2B or a B2C shop? Quick, answer now! Did you have to think about it? That’s all right. ...

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Article How to Attract Diesel Technicians to Your Shop

How to Attract Diesel Technicians to Your Shop

Ask any shop owner whether they struggle to attract diesel technicians, and their answer will be a d...

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Article Spend Money to Make Money

Spend Money to Make Money

You need a marketing budget for a commercial repair shop, & we're going to help you figure out what ...

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Article Customer Interview: Ellen Curro, Hudson Valley Fire

Customer Interview: Ellen Curro, Hudson Valley Fire

We love talking to our customers — they’re the entire reason we exist! Whether they’re req...

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Article How to Get Your Shop Website to Rank #1 on Google

How to Get Your Shop Website to Rank #1 on Google

You’ve done it: You’ve created a website for your shop! Now all you’ve got to do is sit back a...

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Article Ways To Increase Employee Morale In Your Shop

Ways To Increase Employee Morale In Your Shop

Your technicians are your lifeblood. It doesn’t matter how many flashy new diagnostic programs you...

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Article Creating a Loyalty Program for Your Repair Shop

Creating a Loyalty Program for Your Repair Shop

Check out a few of the best practices for keeping customers happy & find out how to start a customer...

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Article 7 Ways to Make Your Heavy Duty Shop More Productive

7 Ways to Make Your Heavy Duty Shop More Productive

Putting together an all-star team of talented techs and proficient staff doesn’t always guarantee ...

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Article A Comprehensive Guide to Giving Your Heavy Duty Service Techs a Bonus

A Comprehensive Guide to Giving Your Heavy Duty Service Techs a Bonus

Is your heavy duty repair shop bringing in the profits you want? If not, the next question is, “Ho...

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Article 9 Ways to Help Techs be More Productive

9 Ways to Help Techs be More Productive

Running a successful heavy duty shop is a team effort. But let’s face it: unless your technicians ...

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Article Fullbay’s Internet Speed Needs

Fullbay’s Internet Speed Needs

Slow Internet is frustrating—especially when you’re trying to update inventory or need to do an ...

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Article How to Keep Equipment Clean and Safe While Using Fullbay

How to Keep Equipment Clean and Safe While Using Fullbay

The useful features of heavy duty repair software like Fullbay have caused managers to bring compute...

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Article How to Improve Safety in Trucking

How to Improve Safety in Trucking

According to the Federal Motor Carrier Safety Administration (FMCSA), heavy duty trucks were involve...

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Article No Internet? No Problem!

No Internet? No Problem!

You count on the Internet to be there for you 24/7. Unfortunately, it’s not always that reliable. ...

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Article What is Fullbay?

What is Fullbay?

    What is Fullbay? It is an end-to-end repair shop management software, built specifical...

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Article 4 Core Values That Define Fullbay

4 Core Values That Define Fullbay

Building a business around values is nothing new. For ages, companies have adopted core values to de...

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Article Will Autonomous Trucks Solve the Truck Driver Shortage?

Will Autonomous Trucks Solve the Truck Driver Shortage?

Several truck driver shortage solutions are being put into action, but autonomous trucks could be th...

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Article Heavy Duty Truck Emission Standards

Heavy Duty Truck Emission Standards

The EPA has been regulating vapors and fumes vehicles give off since the mid-1970s. Better air quali...

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Article 4 Things You Need to Know About Truck Platooning

4 Things You Need to Know About Truck Platooning

Safety and profits are the two biggest concerns for single-truck owner-operators and massive fleets ...

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Article Do You Need a Collision Avoidance System for Heavy Duty Trucks?

Do You Need a Collision Avoidance System for Heavy Duty Trucks?

It’s estimated that the cost of a heavy duty heavy duty truck crash averages between $62,000 and $...

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Article Oil Condition Monitoring for Heavy Duty Machinery

Oil Condition Monitoring for Heavy Duty Machinery

Even those fleets that have leveled up on the maintenance maturity scale can always improve their ma...

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Article Saving Fuel Using Aerodynamics for Your Semi Trailer

Saving Fuel Using Aerodynamics for Your Semi Trailer

Drivers and fleet managers are always on the lookout for ways to make their trucks more profitable. ...

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Article Complete Semi Truck Transmission Repair Guide

Complete Semi Truck Transmission Repair Guide

When your tranny starts acting up you need to know the details of semi-truck transmission repair cos...

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Article Essential Heavy Duty Diesel Mechanic Salary Guide

Essential Heavy Duty Diesel Mechanic Salary Guide

Trucking is big business in the U.S., and it’s only going to get bigger. Industry projections say ...

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Article 8 Hottest Features of Fullbay You Should be Using

8 Hottest Features of Fullbay You Should be Using

We could write a book on all the useful features Fullbay gives you. However, here are 8 of the hotte...

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Article 5 Things You Should Know About a Heavy Duty Shop Owner’s Salary

5 Things You Should Know About a Heavy Duty Shop Owner’s Salary

It’s not only mechanics and heavy duty techs who open repair shops. Fixing and maintaining semis a...

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Article Everything you need to know about fleet management.

Everything you need to know about fleet management.

Learn about fleet management, its benefits, and best practices for a more efficient business. Optimi...

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Article Starting a Heavy Duty Repair Shop With Little to No Money

Starting a Heavy Duty Repair Shop With Little to No Money

Starting a heavy-duty shop with no money is possible. You just need to know how to go about it--lear...

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Article Inventory Cycle Counts

Inventory Cycle Counts

If you hate doing inventory there’s a solution. Performing regular inventory cycle counts will get...

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Article Marketing Plan for a Commercial Auto Repair Shop

Marketing Plan for a Commercial Auto Repair Shop

With an estimated 15.5 million trucks operating in the United States, there’s plenty of business f...

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Article Inventory Reconciling: the Vital Step You Might be Skipping

Inventory Reconciling: the Vital Step You Might be Skipping

When you get serious about inventory, you’ll learn that it’s not enough to simply count what’s...

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Article Heavy Duty Oil Drain Plug

Heavy Duty Oil Drain Plug

Customers benefit from preventive maintenance, and performing PM services like oil changes is an eff...

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Article 3 Reasons You NEED to Track PMs for Your Customers

3 Reasons You NEED to Track PMs for Your Customers

Tracking PMs is one of the great secrets of the most profitable shops. Preventive maintenance has to...

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Article Streamline Your Inventory and Buying Process With Centralized Ordering

Streamline Your Inventory and Buying Process With Centralized Ordering

Aside from cycle counts, centralized ordering can be one of the most important things shops do to ma...

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Article Do You Have to Pay Your Software Vendor Just to Call Them?

Do You Have to Pay Your Software Vendor Just to Call Them?

There’s no doubt about it—specialized software makes managing a fleet or running a heavy-duty re...

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Article Setting an Optimal Quantity Threshold

Setting an Optimal Quantity Threshold

Taking control of your shop’s inventory extends beyond counting it on a regular basis. It also mea...

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Article Inventory 101: Manage Inventory Like a Pro

Inventory 101: Manage Inventory Like a Pro

Inventory is your shop’s foundation. If you don’t have your inventory nailed down, the foundatio...

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Article Best Practices to Conquer Your Shop’s Inventory

Best Practices to Conquer Your Shop’s Inventory

Do you have a love/hate thing going on with inventory? You’re not alone. Most shop owners recogniz...

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Article The Ideal Diesel Shop

The Ideal Diesel Shop

What does the ideal diesel shop look like? It could be very different depending on your point of vie...

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Article Retreading Tires

Retreading Tires

Dealing with tires is a big part of the heavy-duty repair shop business. Top among semi tire issues ...

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Article Use Customer Segmentation To Boost Shop Profit

Use Customer Segmentation To Boost Shop Profit

What’s better than getting rewarded for doing something you normally do? Like those coffee shops t...

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Article 7 Steps to a Successful Repair (Hint: Get Truck Repair Software)

7 Steps to a Successful Repair (Hint: Get Truck Repair Software)

Following our 7 steps approach to build a successful repair shop to make your shop more efficient, p...

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Article The Value of Experience

The Value of Experience

Running a business is about making a living. That's why you should never underestimate the value of ...

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Article When Inflation Drives You to Increase Your Rates

When Inflation Drives You to Increase Your Rates

Prices have gone up about 1.55 percent per year over the last decade, making inflation driven rate i...

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Article Customer Relationship Management

Customer Relationship Management

Managing customer relations isn’t a new idea. Forging strong ties with clients has been important ...

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Article Instagram Marketing Strategy For Diesel Truck Repair Shops

Instagram Marketing Strategy For Diesel Truck Repair Shops

Marketing your repair shop on Instagram is a great way to glamorize your shop & create a community o...

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Article Optimize Productivity by Reducing Distractions

Optimize Productivity by Reducing Distractions

As far as business principles go, focus is at the top of the list. It’s what makes the difference ...

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Article Key Factors for a Reliable Repair Shop

Key Factors for a Reliable Repair Shop

If you’ve ever been on a road trip, you’ll know that breakdowns are just the worst. Especially i...

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Article The Science of Tracking a Fleet

The Science of Tracking a Fleet

Managing a fleet is a big job. You have to know all the details about your trucks. That’s ever...

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Article Knowing How Much Inventory to Keep On Hand

Knowing How Much Inventory to Keep On Hand

Managing inventory is an important task when running a heavy-duty repair shop. You need to have enou...

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Article NHTSA Stopping Distance Chart

NHTSA Stopping Distance Chart

A new NHTSA stopping distance chart was published in the last decade. A precise physics equation inv...

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Article Knowledge is Power for Running a Successful Business

Knowledge is Power for Running a Successful Business

If running a successful business was easy, going-out-of-business sales and boarded up storefronts wo...

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Article Commercial Work Truck Upfitter

Commercial Work Truck Upfitter

Commercial work truck upfitting is similar to heavy-duty repair. Rather than repairing commercial tr...

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Article Turning Wrenches

Turning Wrenches

Business profitability relies on efficiently using resources and, in the world of heavy-duty repair,...

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Article Trailer Store Management Software

Trailer Store Management Software

Transportation and logistics is a $1.4 trillion industry. Railways still account for some freight, b...

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Article Self-Driving Semis Make Trucks of the Future a Reality Today

Self-Driving Semis Make Trucks of the Future a Reality Today

Remember the driverless trucks speeding along the highways in the X-Men movie Logan? It might have s...

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Article Nikola Tesla

Nikola Tesla

Having lived in both the 19th and 20th centuries, Nikola Tesla is a part of history. A gifted invent...

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Article Rudolf Diesel

Rudolf Diesel

When you hear the name Rudolf Diesel it’s easy to guess where he fits into history. His creati...

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Article 6 Critical Reasons You Should Have Shop Repair Software

6 Critical Reasons You Should Have Shop Repair Software

Using shop repair software is no longer optional. Commercial repair shops are busy places. Informati...

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Article Preload Vs Endplay

Preload Vs Endplay

A lot rides on well-maintained wheel ends that are assembled correctly—figuratively and literally....

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Article Top 10 Class 8 Maintenance and Repair Costs

Top 10 Class 8 Maintenance and Repair Costs

It would be great if you could buy a semi, put it to work, and not have to worry about it again. How...

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Article Liquid Natural Gas Trucks (LNG)

Liquid Natural Gas Trucks (LNG)

While the spotlight is on electric and fuel cell trucks these days, another green semi strategy is q...

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Article Buying a Two-Post Lift

Buying a Two-Post Lift

Opening a semi repair shop requires having the right heavy-duty tools. That includes more than just&...

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Article What Is A Fleet’s Maintenance Maturity Scale?

What Is A Fleet’s Maintenance Maturity Scale?

The maintenance maturity scale is a approach to fleet maintenance practices that also serves as a ro...

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Article Thrust Bearing: A Big Little Part

Thrust Bearing: A Big Little Part

Well-designed parts stand the test of time. Take the thrust bearing, for example. Developed in the e...

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Article Lightweighting Heavy-Duty Trucks

Lightweighting Heavy-Duty Trucks

Federal weight limits on semis have been in place since the mid-1950s. The purpose of the guidelines...

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Article Fixed-Base Operator

Fixed-Base Operator

Fixed-Base Operator service private planes or small airlines. While a FBOs carries out maintenance, ...

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Article How to Prevent Wheel-Off Conditions

How to Prevent Wheel-Off Conditions

Wheel-off conditions are a major issue and a safety concern. Wheel repair involves the cost of parts...

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Article FMVSS 121 Reduced Stopping Distance (RSD) Requirements

FMVSS 121 Reduced Stopping Distance (RSD) Requirements

Learn more about FMVSS 121 RSD requirements, which have caused brake manufacturers to update their p...

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Article Thor Semi Truck

Thor Semi Truck

Yet another truck has entered the race to be the first electric semi to market. Alongside Tesla, Dai...

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Article 7 Things Heavy-Duty Truck Drivers Wish You Knew

7 Things Heavy-Duty Truck Drivers Wish You Knew

It’s a simple fact: passenger cars share the road with heavy-duty trucks and big rigs. Unfortunate...

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Article Why Free Software is Expensive

Why Free Software is Expensive

When running a business, everything from office supplies to utilities to employee wages eats away at...

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Article FMCSA Commercial Truck Maintenance Records

FMCSA Commercial Truck Maintenance Records

Complying with the FMCSA’s rules on commercial truck maintenance is easier with a software that wi...

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Article Pre-Trip Inspection

Pre-Trip Inspection

In trucking - time & miles are money. Conducting a pre-trip inspection before you hit the road is th...

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Article School Bus Safety: Why Buses Have to Stop at Train Tracks

School Bus Safety: Why Buses Have to Stop at Train Tracks

Anyone in a hurry hates driving behind a school bus. They make frequent stops picking up kids and le...

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Article 2018 Ultimate Guide to Heavy Duty Truck Shows

2018 Ultimate Guide to Heavy Duty Truck Shows

Heavy duty truck shows offer invaluable opportunities for people in the trucking business. They’re...

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Article CMMS

CMMS

Staying on top of maintenance is job one for heavy-duty shops and fleets. Going high-tech makes that...

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Article Electronic Signatures

Electronic Signatures

Technology is a wonderful thing. It streamlines the way shops do business, touching every aspect fro...

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Article Runaway Truck Ramp

Runaway Truck Ramp

It takes experienced skill to control a fully loaded class 8 truck under any condition. Tweak j...

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Article Healthy Habits for Employees of a Truck Shop

Healthy Habits for Employees of a Truck Shop

Being a heavy-duty repair tech is a dirty job, but that doesn’t mean it has to be an unhealthy one...

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Article History of the Dump Truck

History of the Dump Truck

What would modern society be today without the dump truck? With a design dating back to the time of ...

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Article History of Freightliner

History of Freightliner

Out of all the heavy duty truck builders out there, Freightliner isn’t the oldest one around. Howe...

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Article Transparency

Transparency

Transparency gives your shop's customers a reason to trust you, and trust is what brings customers b...

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Article Tire Retread

Tire Retread

Managing a fleet is costly. The price of maintenance alone can take a significant chunk out of your ...

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Article Get a Load of the New Tesla Semi Truck

Get a Load of the New Tesla Semi Truck

Freight companies ship close to 70% of goods consumers use every day. Although it’s pretty much th...

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Article Why Does a Shop Exist?

Why Does a Shop Exist?

Economic concepts are complex theories to grasp. If you’re running a semi repair shop, however, it...

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Article Regenerative Braking

Regenerative Braking

Trucks that fall into the heavier classifications serve society in a variety of ways, from deliverin...

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Article Build Trust With Your Customers

Build Trust With Your Customers

You can have the best heavy duty repair shop this side of the Mississippi, but that won’t matter i...

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Article Family First

Family First

Ask adults who their dream dinner guest is, and the answer is typically a celebrity or other well-kn...

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Article Mobile Devices for a Truck Repair Shop

Mobile Devices for a Truck Repair Shop

Fleet repair software has revolutionized the transportation and heavy duty repair industries. It str...

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Article Do You Need an SVG Viewer?

Do You Need an SVG Viewer?

Current fleet repair software is easy to access with most systems and apps. That is unless your shop...

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Article Buying a Fleet Software Server is Expensive and Unnecessary

Buying a Fleet Software Server is Expensive and Unnecessary

In the past, it was normal for businesses to have their own servers. Purchasing data storage equipme...

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Article Making the Heavy Duty Service Manager’s Job Easier

Making the Heavy Duty Service Manager’s Job Easier

Much of a shop’s success sits squarely on the service manager’s shoulders. With duties that incl...

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Article How Mobile Repair Techs are Making a Comeback

How Mobile Repair Techs are Making a Comeback

Looking for ways to take your shop to the next level? Consider taking your show on the road. Going m...

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Article Parasitic Battery Drain: Causes and Solutions

Parasitic Battery Drain: Causes and Solutions

Few things are as frustrating as dead batteries. It’s annoying to park a perfectly running tru...

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Article Investing in Heavy Duty Alignment Machines for Your Shop

Investing in Heavy Duty Alignment Machines for Your Shop

Offering a variety of services to your customers is one way to make your heavy duty repair shop more...

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Article Diesel Shop Owner Earnings

Diesel Shop Owner Earnings

For the most part, diesel repair shops are lucrative ventures. Business brokers recommend them as go...

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Article Technology is a Change Agent

Technology is a Change Agent

Technology is a change agent that pulls us into a future we only used to dream about. It’s sca...

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Article The Cost of Fuel Complacency

The Cost of Fuel Complacency

The concept is simple. Businesses can’t stay in business unless they cover their costs. For heavy ...

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Article Purchase Orders Protect Shops

Purchase Orders Protect Shops

Purchase orders protect heavy-duty shops. They make orders traceable, track expected pricing & help ...

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Article What is a Browser?

What is a Browser?

The words and phrases used in today’s high-tech world are confusing. Apps, plug-ins, downloads, up...

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Article Hiring Assistants For Diesel Techs

Hiring Assistants For Diesel Techs

Heavy duty repair shops are busy places, and good diesel techs have their hands full all day long. W...

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Article How to Get Zoning Approval to Build a New Shop

How to Get Zoning Approval to Build a New Shop

There are many reasons for building a new heavy duty repair shop. If you’re opening a new business...

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Article Continuing Education For Diesel Mechanics

Continuing Education For Diesel Mechanics

Getting trained to work in a diesel repair shop is like a dream come true if you like working on tru...

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Article Make Your Shop a Package You Can Sell

Make Your Shop a Package You Can Sell

The point of building a business is to create something that will last longer than you do. Yes, you ...

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Article Tire Casings 101

Tire Casings 101

Tires are one of the top three costs for a trucking fleet. That means you’ll want to get the m...

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Article The Top 5 Customer Accommodations Every Shop Should Provide

The Top 5 Customer Accommodations Every Shop Should Provide

Many business owners focus on the tools and work area when setting up a heavy-duty repair shop. Howe...

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Article Top 10 Gifts For A Technician

Top 10 Gifts For A Technician

The perfect present is one that is useful. Diesel techs are hard to buy for, however. It is difficul...

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Article Customer Satisfaction

Customer Satisfaction

Most people have heard the saying, “The customer is always right.” But that’s an outd...

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Article What Is ELD?  Electronic Logging Device

What Is ELD? Electronic Logging Device

It’s no exaggeration to say that electronic logging devices (ELDs) are a literal must-have for you...

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Article Blockchain and the Future of Commercial Truck Repair

Blockchain and the Future of Commercial Truck Repair

What is blockchain, and how does it help commercial truck repair? Learn how it can help DOT inspecti...

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Article Diesel Repair Estimates: Three Ways to Drum Up Business

Diesel Repair Estimates: Three Ways to Drum Up Business

You and your customers are busy, which means it’s absolutely crucial that you find ways to start a...

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Article Heavy Duty Inventory Reconciliation: Save Your Shop Money

Heavy Duty Inventory Reconciliation: Save Your Shop Money

All shops carry heavy duty inventory—some worth upwards of $1 million dollars. And that makes se...

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Article Electronic Signature: Why Capture One on Every Order

Electronic Signature: Why Capture One on Every Order

There always will be a time and place for handshake deals. You know, the business arrangements you s...

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Article Street Sweeper Truck: Keeping Our Roads Clean

Street Sweeper Truck: Keeping Our Roads Clean

We use the street sweeper truck to quickly and efficiently remove dirt and debris from our streets. ...

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Article Receiving Heavy Duty Parts: The Three Way Match

Receiving Heavy Duty Parts: The Three Way Match

We’ve all dealt with it. You find a vendor’s invoice floating around the office, and yo...

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Article Estimating Heavy Duty Repairs: Drum up business for your shop

Estimating Heavy Duty Repairs: Drum up business for your shop

Sometimes we make the simplest things in life complicated for no good reason. Take the Academy Awar...

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Article Heavy Duty Parts Inventory

Heavy Duty Parts Inventory

Imagine you had a pallet of cash sitting in your shop. Would that keep you up at night? Would you wo...

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Article Diesel Truck Shop Financials

Diesel Truck Shop Financials

Diesel truck shop financials don't have to be complicated. Follow this simple guide to make your Qui...

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Article Heavy Truck Diagnostics: To Charge or Not to Charge?

Heavy Truck Diagnostics: To Charge or Not to Charge?

Many shops do not charge for heavy truck diagnostics. This is a mistake. Charging to diagnose a heav...

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Article White Glove Delivery Services

White Glove Delivery Services

According to the Wall Street Journal, online orders of bulky items are rising faster than overall o...

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Article Heavy Duty Diesel Parts Manager

Heavy Duty Diesel Parts Manager

"Parts guys are a dime a dozen," the GM snorted. The parts manager stood up, pulled a dime from his ...

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Article Diesel Technician Efficiency

Diesel Technician Efficiency

Diesel technician efficiency is a major concern for heavy duty shop owners. Most shops in the countr...

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Article How to Build Estimates Fast

How to Build Estimates Fast

Time is money, and the longer it takes you to put an estimate together, the less time you have to do...

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Article How to Never Get Behind on Invoicing Again

How to Never Get Behind on Invoicing Again

Never get behind on invoicing again. Ditch the stacks of paper in your heavy-duty repair shop and le...

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Article How to Free Yourself From Your Heavy Duty Shop

How to Free Yourself From Your Heavy Duty Shop

With Fullbay's heavy-duty shop software, you can see which jobs and techs are making you money, from...

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Article How To Choose The Right Truck Repair Shop Software

How To Choose The Right Truck Repair Shop Software

“Choose Fullbay.” Thanks for reading, everyone! …Okay, we should probably go into more detail ...

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Article Diesel Repair Shop Software

Diesel Repair Shop Software

Diesel repair shop software has to be different than what light duty shops use. This is because a di...

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Article Why Should You Use Truck Repair Shop Software?

Why Should You Use Truck Repair Shop Software?

If you’re trying to get a bolt loose, what tool would you rather have: a screwdriver or a wrench?...

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Article Eliminate Invoice Disputes

Eliminate Invoice Disputes

Customer’s truck is down. They make money with this thing. They want it back up as soon as pos...

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Article Heavy Duty Repair Software

Heavy Duty Repair Software

Finding good heavy duty repair software can be quite the challenge. The tough reality is that t...

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Article Parts Pictures

Parts Pictures

Parts pictures in Fullbay can save several minutes on the phone with the part store. It can also pre...

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Article Pictures on Estimates

Pictures on Estimates

They say a picture is worth a thousand words. With a photo you can communicate immediately what coul...

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Article Freedom From the Shop

Freedom From the Shop

Shop owners are usually tied to their shop. Physically. Not with a physical rope or chain. But they ...

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Article Weekly and Daily Planning

Weekly and Daily Planning

Plan your work and work your plan. Weekly and daily planning are key to running a successful diesel ...

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Article Efficiency and Repair Shop Management Software

Efficiency and Repair Shop Management Software

Some shops pay flat rate, some pay hourly. If you are in the hourly boat, how can you tell whether a...

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Article Transparency in Estimates: TMI?

Transparency in Estimates: TMI?

At what point has an estimate crossed the line into “too much information”? At what point does t...

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Article Complaint Cause Correction

Complaint Cause Correction

We lay out why using the Complaint, Cause, and Correction framework is so critical to effective rep...

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Article Web Based Repair Software

Web Based Repair Software

Web-based repair software--also known as cloud-based repair software--represents a huge competitive ...

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Article Heavy Duty Truck Repair on an iPad

Heavy Duty Truck Repair on an iPad

Heavy duty truck repair on an iPad isn't something off in the future--it's here now. Truly satisfy y...

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Article Custody & Collateral

Custody & Collateral

Make sure you are taking the necessary steps to protect your heavy-duty repair shop with new custome...

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Article Overhead in a Diesel Repair Shop

Overhead in a Diesel Repair Shop

When you're tempted to throw more bodies into your overhead in a diesel repair shop, take a step bac...

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Article The Correction

The Correction

High-quality communication using the Complaint, Cause, Correction format will result in happy custom...

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Article The Cause

The Cause

The cause is what originally made the complaint happen. The cause is complex because it can have man...

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Article The Complaint

The Complaint

A complaint is a statement that a situation is unsatisfactory or unacceptable and comes usually from...

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